Switched on and OE started without an Inbox, and all its sub-folders. I
havent mistakenly deleted it, and I havent compressed, its just gone! The
other folders (outbox and others I have created are fine).

I can only assume that it is come kind of corruption. Does anyone know a way
of reinstating it. The NewFolder option under File is shaded - I cant select
it.

Thanks in advance

Gay

Hi Gay,

The Inbox may be damaged. To correct this move the Inbox.dbx file (and a
copy of Folders.dbx) from the message store folder to a new desktop folder.
Also move Inbox Subfolder.dbx files to the desktop folder. It might be
possible to later import messages from the desktop folder. If there is a
problem importing the messages, or if you need help with the process check
back here. I would not use Inbox subfolders, but would use user created
local folders. When OE starts a new Inbox will be created.

It might be necessary to delete the (master indexing) file, Folders.dbx.
Doing so will result in the loss of OE folder hierarchy and subscribed
newsgroups. Remove this file only if necessary. This (default) file will be
recreated after being renamed or deleted when OE starts.

Compact OE folders on a regular basis. Don't do anything else during the
compacting process. It is recommended that OE is set to work offline when
compacting.

Do not rely on the Inbox for long term message storage. Backup older
messages or move them to a user created folder.

This behavior can occur if the client mail store contains a damaged .dbx
file. The damaged file is probably Inbox.dbx.

To resolve this behavior, remove the damaged .dbx file:



1. Click Start, point to Programs, point to Accessories, and then click
Windows Explorer.
2. In Windows Explorer, on the Tools menu, point to Find, and then click
Files or Folders.
3. You may need to include hidden files and folders (Windows 2000 and XP).
4. Type Inbox.dbx in the Named box, and then click Find Now.
5. Right-click the file name, and then click Rename.
6. Rename the file to Inbox.old.

Note that deleting a .dbx file also deletes any e-mail messages or other
data in the folder. The Store folder can be found in Tools, Options,
Maintenance tab.Store Folder. The text for the path can be copied using a
right-click and then entered in the Start, Run box. OK to open the Store
folder. Each identity has its own Store folder. Disregard this method if
Outlook Express cannot be opened.

Restart Outlook Express



Open the Store Folder



Instead of using search the store folder can be opened directly. Each
identity has its own store folder.



a.. In Outlook Express click on Tools, Options, Maintenance tab...Store
Folder.
b.. Place the cursor at the left of the text of the path to the folder.
c.. Drag the cursor to the right until the text scrolls to the end.
d.. Right-click on the text and choose Copy.
e.. In the Start, Run box right-click Paste. Click OK to open the store
folder.
f.. Close Outlook Express before working with the message store files.


Using Keyboard Shortcuts for Transfer of the Folder Path
Courtesy of: Jim Pickering, MVP-Outlook Express

An even easier method when opening that page is to use the Tab to
highlight the folder location, then Ctrl+C and close OE, then use Start/Run
and Ctrl+V. Same caveat about hidden files applies but can be easily
modified in Explorer by using Tools/Folder Options.


See Inside OE to understand what will occur when Folders.dbx is replaced.
http://insideoe.com/files/store.htm#deldbx


OLEXP: How to Back Up and Recover Outlook Express Data

http://support.microsoft.com/default...b;en-us;270670



More information and options

Get OETool (www.oehelp.com/OETool/) and OEQB (www.oehelp.com/OEBackup/) and
put them in the same directory. Then there is a button in OETool that will
run OEQB and backup to 3 levels of redundancy just with a click of the
button.

Both are free.

Credit: Steve Cochran


Discover NNTP for Newsgroups
http://home.earthlink.net/~kuaytim/nntp_posting.html
--
Tim Kauppila
aka Kuay Tim
MS-MVP - Outlook Express
Lynnwood, WA
*
"brazen" wrote in message
...
Switched on and OE started without an Inbox, and all its sub-folders. I
havent mistakenly deleted it, and I havent compressed, its just gone! The
other folders (outbox and others I have created are fine).

I can only assume that it is come kind of corruption. Does anyone know a way
of reinstating it. The NewFolder option under File is shaded - I cant
select
it.

Thanks in advance

Gay

Hi Tim

Tried that - the inbox was there, I renamed it but a new inbox wasnt created
when I opened up OE again.

Gay

"Kuay Tim" wrote:

Hi Gay,

The Inbox may be damaged. To correct this move the Inbox.dbx file (and a
copy of Folders.dbx) from the message store folder to a new desktop folder.
Also move Inbox Subfolder.dbx files to the desktop folder. It might be
possible to later import messages from the desktop folder. If there is a
problem importing the messages, or if you need help with the process check
back here. I would not use Inbox subfolders, but would use user created
local folders. When OE starts a new Inbox will be created.

It might be necessary to delete the (master indexing) file, Folders.dbx.
Doing so will result in the loss of OE folder hierarchy and subscribed
newsgroups. Remove this file only if necessary. This (default) file will be
recreated after being renamed or deleted when OE starts.

Compact OE folders on a regular basis. Don't do anything else during the
compacting process. It is recommended that OE is set to work offline when
compacting.

Do not rely on the Inbox for long term message storage. Backup older
messages or move them to a user created folder.

This behavior can occur if the client mail store contains a damaged .dbx
file. The damaged file is probably Inbox.dbx.

To resolve this behavior, remove the damaged .dbx file:



1. Click Start, point to Programs, point to Accessories, and then click
Windows Explorer.
2. In Windows Explorer, on the Tools menu, point to Find, and then click
Files or Folders.
3. You may need to include hidden files and folders (Windows 2000 and XP).
4. Type Inbox.dbx in the Named box, and then click Find Now.
5. Right-click the file name, and then click Rename.
6. Rename the file to Inbox.old.

Note that deleting a .dbx file also deletes any e-mail messages or other
data in the folder. The Store folder can be found in Tools, Options,
Maintenance tab.Store Folder. The text for the path can be copied using a
right-click and then entered in the Start, Run box. OK to open the Store
folder. Each identity has its own Store folder. Disregard this method if
Outlook Express cannot be opened.

Restart Outlook Express



Open the Store Folder



Instead of using search the store folder can be opened directly. Each
identity has its own store folder.



a.. In Outlook Express click on Tools, Options, Maintenance tab...Store
Folder.
b.. Place the cursor at the left of the text of the path to the folder.
c.. Drag the cursor to the right until the text scrolls to the end.
d.. Right-click on the text and choose Copy.
e.. In the Start, Run box right-click Paste. Click OK to open the store
folder.
f.. Close Outlook Express before working with the message store files.


Using Keyboard Shortcuts for Transfer of the Folder Path
Courtesy of: Jim Pickering, MVP-Outlook Express

An even easier method when opening that page is to use the Tab to
highlight the folder location, then Ctrl+C and close OE, then use Start/Run
and Ctrl+V. Same caveat about hidden files applies but can be easily
modified in Explorer by using Tools/Folder Options.


See Inside OE to understand what will occur when Folders.dbx is replaced.
http://insideoe.com/files/store.htm#deldbx


OLEXP: How to Back Up and Recover Outlook Express Data

http://support.microsoft.com/default...b;en-us;270670



More information and options

Get OETool (www.oehelp.com/OETool/) and OEQB (www.oehelp.com/OEBackup/) and
put them in the same directory. Then there is a button in OETool that will
run OEQB and backup to 3 levels of redundancy just with a click of the
button.

Both are free.

Credit: Steve Cochran


Discover NNTP for Newsgroups
http://home.earthlink.net/~kuaytim/nntp_posting.html
--
Tim Kauppila
aka Kuay Tim
MS-MVP - Outlook Express
Lynnwood, WA
*
"brazen" wrote in message
...
Switched on and OE started without an Inbox, and all its sub-folders. I
havent mistakenly deleted it, and I havent compressed, its just gone! The
other folders (outbox and others I have created are fine).

I can only assume that it is come kind of corruption. Does anyone know a way
of reinstating it. The NewFolder option under File is shaded - I cant
select
it.

Thanks in advance

Gay

Hi Gay,

I don't know why a new Inbox wasn't created. Are there any 3rd-party
filtering apps in use. This would include virus and anti-spam message scan.

See if the same problem is present in a new OE identity. Data can be
transferred from the old identity if there is success with having an Inbox
in the new.

A Guide to using OE Identities from Microsoft Support

OLEXP: How to Create and Use Identities in Outlook Express 5.x and 6.0



OLEXP: How to Back Up and Recover Outlook Express Data

http://support.microsoft.com/default...b;en-us;270670



Someone else may be able to help with this issue.


--
Tim K.
aka Kuay Tim
MS-MVP - Outlook Express
Lynnwood, WA
*
"brazen" wrote in message
...
Hi Tim

Tried that - the inbox was there, I renamed it but a new inbox wasnt created
when I opened up OE again.

Gay

"Kuay Tim" wrote:

Hi Gay,

The Inbox may be damaged. To correct this move the Inbox.dbx file (and a
copy of Folders.dbx) from the message store folder to a new desktop
folder.
Also move Inbox Subfolder.dbx files to the desktop folder. It might be
possible to later import messages from the desktop folder. If there is a
problem importing the messages, or if you need help with the process check
back here. I would not use Inbox subfolders, but would use user created
local folders. When OE starts a new Inbox will be created.

It might be necessary to delete the (master indexing) file, Folders.dbx.
Doing so will result in the loss of OE folder hierarchy and subscribed
newsgroups. Remove this file only if necessary. This (default) file will
be
recreated after being renamed or deleted when OE starts.

Compact OE folders on a regular basis. Don't do anything else during the
compacting process. It is recommended that OE is set to work offline when
compacting.

Do not rely on the Inbox for long term message storage. Backup older
messages or move them to a user created folder.

This behavior can occur if the client mail store contains a damaged .dbx
file. The damaged file is probably Inbox.dbx.

To resolve this behavior, remove the damaged .dbx file:



1. Click Start, point to Programs, point to Accessories, and then click
Windows Explorer.
2. In Windows Explorer, on the Tools menu, point to Find, and then click
Files or Folders.
3. You may need to include hidden files and folders (Windows 2000 and XP).
4. Type Inbox.dbx in the Named box, and then click Find Now.
5. Right-click the file name, and then click Rename.
6. Rename the file to Inbox.old.

Note that deleting a .dbx file also deletes any e-mail messages or other
data in the folder. The Store folder can be found in Tools, Options,
Maintenance tab.Store Folder. The text for the path can be copied using a
right-click and then entered in the Start, Run box. OK to open the Store
folder. Each identity has its own Store folder. Disregard this method if
Outlook Express cannot be opened.

Restart Outlook Express



Open the Store Folder



Instead of using search the store folder can be opened directly. Each
identity has its own store folder.



a.. In Outlook Express click on Tools, Options, Maintenance tab...Store
Folder.
b.. Place the cursor at the left of the text of the path to the folder.
c.. Drag the cursor to the right until the text scrolls to the end.
d.. Right-click on the text and choose Copy.
e.. In the Start, Run box right-click Paste. Click OK to open the store
folder.
f.. Close Outlook Express before working with the message store files.


Using Keyboard Shortcuts for Transfer of the Folder Path
Courtesy of: Jim Pickering, MVP-Outlook Express

An even easier method when opening that page is to use the Tab to
highlight the folder location, then Ctrl+C and close OE, then use
Start/Run
and Ctrl+V. Same caveat about hidden files applies but can be easily
modified in Explorer by using Tools/Folder Options.


See Inside OE to understand what will occur when Folders.dbx is replaced.
http://insideoe.com/files/store.htm#deldbx


OLEXP: How to Back Up and Recover Outlook Express Data

http://support.microsoft.com/default...b;en-us;270670



More information and options

Get OETool (www.oehelp.com/OETool/) and OEQB (www.oehelp.com/OEBackup/)
and
put them in the same directory. Then there is a button in OETool that
will
run OEQB and backup to 3 levels of redundancy just with a click of the
button.

Both are free.

Credit: Steve Cochran


Discover NNTP for Newsgroups
http://home.earthlink.net/~kuaytim/nntp_posting.html
--
Tim Kauppila
aka Kuay Tim
MS-MVP - Outlook Express
Lynnwood, WA
*
"brazen" wrote in message
...
Switched on and OE started without an Inbox, and all its sub-folders. I
havent mistakenly deleted it, and I havent compressed, its just gone! The
other folders (outbox and others I have created are fine).

I can only assume that it is come kind of corruption. Does anyone know a
way
of reinstating it. The NewFolder option under File is shaded - I cant
select
it.

Thanks in advance

Gay

Hi Tim

Creating another identity worked! I created a new folder OldInbox.dbx in the
new identity and renamed the old Inbox the same and overwrote the new box
data with the old one. Phew!

Thanks!!!

Gay


"Kuay Tim" wrote:

Hi Gay,

I don't know why a new Inbox wasn't created. Are there any 3rd-party
filtering apps in use. This would include virus and anti-spam message scan.

See if the same problem is present in a new OE identity. Data can be
transferred from the old identity if there is success with having an Inbox
in the new.

A Guide to using OE Identities from Microsoft Support

OLEXP: How to Create and Use Identities in Outlook Express 5.x and 6.0



OLEXP: How to Back Up and Recover Outlook Express Data

http://support.microsoft.com/default...b;en-us;270670



Someone else may be able to help with this issue.


--
Tim K.
aka Kuay Tim
MS-MVP - Outlook Express
Lynnwood, WA
*
"brazen" wrote in message
...
Hi Tim

Tried that - the inbox was there, I renamed it but a new inbox wasnt created
when I opened up OE again.

Gay

"Kuay Tim" wrote:

Hi Gay,

The Inbox may be damaged. To correct this move the Inbox.dbx file (and a
copy of Folders.dbx) from the message store folder to a new desktop
folder.
Also move Inbox Subfolder.dbx files to the desktop folder. It might be
possible to later import messages from the desktop folder. If there is a
problem importing the messages, or if you need help with the process check
back here. I would not use Inbox subfolders, but would use user created
local folders. When OE starts a new Inbox will be created.

It might be necessary to delete the (master indexing) file, Folders.dbx.
Doing so will result in the loss of OE folder hierarchy and subscribed
newsgroups. Remove this file only if necessary. This (default) file will
be
recreated after being renamed or deleted when OE starts.

Compact OE folders on a regular basis. Don't do anything else during the
compacting process. It is recommended that OE is set to work offline when
compacting.

Do not rely on the Inbox for long term message storage. Backup older
messages or move them to a user created folder.

This behavior can occur if the client mail store contains a damaged .dbx
file. The damaged file is probably Inbox.dbx.

To resolve this behavior, remove the damaged .dbx file:



1. Click Start, point to Programs, point to Accessories, and then click
Windows Explorer.
2. In Windows Explorer, on the Tools menu, point to Find, and then click
Files or Folders.
3. You may need to include hidden files and folders (Windows 2000 and XP).
4. Type Inbox.dbx in the Named box, and then click Find Now.
5. Right-click the file name, and then click Rename.
6. Rename the file to Inbox.old.

Note that deleting a .dbx file also deletes any e-mail messages or other
data in the folder. The Store folder can be found in Tools, Options,
Maintenance tab.Store Folder. The text for the path can be copied using a
right-click and then entered in the Start, Run box. OK to open the Store
folder. Each identity has its own Store folder. Disregard this method if
Outlook Express cannot be opened.

Restart Outlook Express



Open the Store Folder



Instead of using search the store folder can be opened directly. Each
identity has its own store folder.



a.. In Outlook Express click on Tools, Options, Maintenance tab...Store
Folder.
b.. Place the cursor at the left of the text of the path to the folder.
c.. Drag the cursor to the right until the text scrolls to the end.
d.. Right-click on the text and choose Copy.
e.. In the Start, Run box right-click Paste. Click OK to open the store
folder.
f.. Close Outlook Express before working with the message store files.


Using Keyboard Shortcuts for Transfer of the Folder Path
Courtesy of: Jim Pickering, MVP-Outlook Express

An even easier method when opening that page is to use the Tab to
highlight the folder location, then Ctrl+C and close OE, then use
Start/Run
and Ctrl+V. Same caveat about hidden files applies but can be easily
modified in Explorer by using Tools/Folder Options.


See Inside OE to understand what will occur when Folders.dbx is replaced.
http://insideoe.com/files/store.htm#deldbx


OLEXP: How to Back Up and Recover Outlook Express Data

http://support.microsoft.com/default...b;en-us;270670



More information and options

Get OETool (www.oehelp.com/OETool/) and OEQB (www.oehelp.com/OEBackup/)
and
put them in the same directory. Then there is a button in OETool that
will
run OEQB and backup to 3 levels of redundancy just with a click of the
button.

Both are free.

Credit: Steve Cochran


Discover NNTP for Newsgroups
http://home.earthlink.net/~kuaytim/nntp_posting.html
--
Tim Kauppila
aka Kuay Tim
MS-MVP - Outlook Express
Lynnwood, WA
*
"brazen" wrote in message
...
Switched on and OE started without an Inbox, and all its sub-folders. I
havent mistakenly deleted it, and I havent compressed, its just gone! The
other folders (outbox and others I have created are fine).

I can only assume that it is come kind of corruption. Does anyone know a
way
of reinstating it. The NewFolder option under File is shaded - I cant
select
it.

Thanks in advance

Gay

You're welcome, Gay. Glad to be of assistance -- and good work on your end.

--
Tim K.
aka Kuay Tim
MS-MVP - Outlook Express
Lynnwood, WA
*
"brazen" wrote in message
...
Hi Tim

Creating another identity worked! I created a new folder OldInbox.dbx in the
new identity and renamed the old Inbox the same and overwrote the new box
data with the old one. Phew!

Thanks!!!

Gay