I was forwarding a very large e-mail (10 to 12 photos) out to two addresses.
When I hit SEND, the program froze and up came a window stating that an
illegal operation was performed and that the program will be shut down.
After shutting down I tried to reopen the program. When my INBOX comes up,
the preview window tells me that the program was not shutdown correctly but
that I can CLICK HERE to view anyway. When I do this I get the window again
telling me of the illegal operatiion. It's a viscious cycle I cannot seem to
get out of. I cannot access my outbox, drafts, etc. My address book still
is accessible but, that is all. Any suggestions? My INBOX is filling up
rapidly with messages I cannot read and I cannot send e-mail! Can this be
fixed and if so, what do I do? I know I'm using an old program and that I am
totally computer illiterate so PLEASE respond as if you are talking to an
idiot. Thanks

The messages are probably stuck in the Outbox. Close OE and create a new
one.

Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Press the Tab key to highlight the folder
location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the
location in the box - Click OK and you'll see the OE files. Otherwise, write
the location down and navigate to it in Windows Explorer.

With OE closed, find the DBX file for the folder in question {Outbox.dbx}
and delete it. A new one will be created automatically when you open OE.

General precautions for Outlook Express:

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move your
mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs and causes a multitude of problems such as
time-outs and account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in background and
leave it unchecked. {N/A if running XP/SP2}.

And backup often.

Outlook Express Quick Backup (OEQB):
http://www.oehelp.com/OEBackup/Default.aspx
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"new to all of this" new to all of wrote in
message ...
I was forwarding a very large e-mail (10 to 12 photos) out to two
addresses.
When I hit SEND, the program froze and up came a window stating that an
illegal operation was performed and that the program will be shut down.
After shutting down I tried to reopen the program. When my INBOX comes
up,
the preview window tells me that the program was not shutdown correctly
but
that I can CLICK HERE to view anyway. When I do this I get the window
again
telling me of the illegal operatiion. It's a viscious cycle I cannot seem
to
get out of. I cannot access my outbox, drafts, etc. My address book
still
is accessible but, that is all. Any suggestions? My INBOX is filling up
rapidly with messages I cannot read and I cannot send e-mail! Can this be
fixed and if so, what do I do? I know I'm using an old program and that I
am
totally computer illiterate so PLEASE respond as if you are talking to an
idiot. Thanks

"new to all of this" new to all of 写入消�
...
I was forwarding a very large e-mail (10 to 12 photos) out to two
addresses.
When I hit SEND, the program froze and up came a window stating that an
illegal operation was performed and that the program will be shut down.
After shutting down I tried to reopen the program. When my INBOX comes
up,
the preview window tells me that the program was not shutdown correctly
but
that I can CLICK HERE to view anyway. When I do this I get the window
again
telling me of the illegal operatiion. It's a viscious cycle I cannot seem
to
get out of. I cannot access my outbox, drafts, etc. My address book
still
is accessible but, that is all. Any suggestions? My INBOX is filling up
rapidly with messages I cannot read and I cannot send e-mail! Can this be
fixed and if so, what do I do? I know I'm using an old program and that I
am
totally computer illiterate so PLEASE respond as if you are talking to an
idiot. Thanks