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Security Certificate Issue



 
 
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  #1  
Old April 9th 07, 09:40 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Puzzled4783
external usenet poster
 
Posts: 1
Default Security Certificate Issue

I received the below email from AT&T. I did what I was supposed to do. Now,
when I open Outlook Express, I get the following alert with a yellow triangle
and exclamation point inside it:
"The server you are connected to is using a security certificate
that could not be verified. The certificate's CN name does not
match the passed value. Do you want to continue using this server?
Answer Yes or No."
Please tell me what is going on and why I keep getting this message.


----- Original Message -----
From: AT&T Yahoo! Customer Care
To: AT&T Yahoo! Internet Members
Sent: Sunday, April 08, 2007 11:15 AM
Subject: Email security enhancements - action required

Dear AT&T Yahoo! Member,

We're making some security improvements to your AT&T Yahoo! service. These
changes will affect members who send or receive email from a desktop or
mobile client program, such as Microsoft Outlook, Microsoft Outlook Express,
Eudora, Apple Mail, or Thunderbird.

To help us ensure the security of your email, you will need to change the
settings on your desktop or mobile email client program. Please choose one of
the three options:



Make the Changes Automatically: To automatically make the required changes
to Outlook Express, use the AT&T Self Support Tool.
If you already have the AT&T Self Support Tool installed on your computer,
simply select Cannot send/receive email from the Self Support Tool Main
Interface to run an email settings check. When prompted to change your email
settings, select Yes.


If you do not have the AT&T Self Support Tool installed, download it and
then follow the instructions above.
Make the Changes Manually: To manually make the required setting changes in
Outlook and Outlook Express, please view the detailed instructions here.

Alternatively, you may take the following steps to change the settings on
your desktop or mobile email client program:
Open your email client program.
Locate the email account settings for your particular client.
Change the POP server to pop.att.yahoo.com.
Change the SMTP server to smtp.att.yahoo.com.
Check the option labeled Use an encrypted connection (SSL) and change the
SMTP port to 465.
Check the option labeled Use an encrypted connection (SSL) and change the
POP3 port to 995.
Confirm the above settings then click OK.
The web-based version of AT&T Yahoo! Mail is not affected by these changes
and will continue to be available at http://mail.yahoo.com.

Thanks for your cooperation.

Sincerely,
AT&T Yahoo! Customer Care
1-800-ATT-2020

__________________________________________________ _______________
Now, here's the deal. What AT&T did was merely designate new ports and
require SSL connections. Why is OE not recognizing the new port designations?




--
Puzzled4783
Ads
  #2  
Old April 9th 07, 11:24 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Michael Santovec
external usenet poster
 
Posts: 2,875
Default Security Certificate Issue

If you anti-virus is set to scan e-mail disable that function.

Or if you have installed an anti-spam program, disable it.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Puzzled4783" wrote in message
...
I received the below email from AT&T. I did what I was supposed to do.
Now,
when I open Outlook Express, I get the following alert with a yellow
triangle
and exclamation point inside it:
"The server you are connected to is using a security certificate
that could not be verified. The certificate's CN name does not
match the passed value. Do you want to continue using this server?
Answer Yes or No."
Please tell me what is going on and why I keep getting this message.


----- Original Message -----
From: AT&T Yahoo! Customer Care
To: AT&T Yahoo! Internet Members
Sent: Sunday, April 08, 2007 11:15 AM
Subject: Email security enhancements - action required

Dear AT&T Yahoo! Member,

We're making some security improvements to your AT&T Yahoo! service.
These
changes will affect members who send or receive email from a desktop
or
mobile client program, such as Microsoft Outlook, Microsoft Outlook
Express,
Eudora, Apple Mail, or Thunderbird.

To help us ensure the security of your email, you will need to change
the
settings on your desktop or mobile email client program. Please choose
one of
the three options:



Make the Changes Automatically: To automatically make the required
changes
to Outlook Express, use the AT&T Self Support Tool.
If you already have the AT&T Self Support Tool installed on your
computer,
simply select Cannot send/receive email from the Self Support Tool
Main
Interface to run an email settings check. When prompted to change your
email
settings, select Yes.


If you do not have the AT&T Self Support Tool installed, download it
and
then follow the instructions above.
Make the Changes Manually: To manually make the required setting
changes in
Outlook and Outlook Express, please view the detailed instructions
here.

Alternatively, you may take the following steps to change the settings
on
your desktop or mobile email client program:
Open your email client program.
Locate the email account settings for your particular client.
Change the POP server to pop.att.yahoo.com.
Change the SMTP server to smtp.att.yahoo.com.
Check the option labeled Use an encrypted connection (SSL) and change
the
SMTP port to 465.
Check the option labeled Use an encrypted connection (SSL) and change
the
POP3 port to 995.
Confirm the above settings then click OK.
The web-based version of AT&T Yahoo! Mail is not affected by these
changes
and will continue to be available at http://mail.yahoo.com.

Thanks for your cooperation.

Sincerely,
AT&T Yahoo! Customer Care
1-800-ATT-2020

__________________________________________________ _______________
Now, here's the deal. What AT&T did was merely designate new ports and
require SSL connections. Why is OE not recognizing the new port
designations?




--
Puzzled4783



  #3  
Old April 11th 07, 09:36 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
i_takeuti
external usenet poster
 
Posts: 393
Default Security Certificate Issue


"Puzzled4783" wrote in message
...
I received the below email from AT&T. I did what I was supposed to do. Now,
when I open Outlook Express, I get the following alert with a yellow
triangle
and exclamation point inside it:
"The server you are connected to is using a security certificate
that could not be verified. The certificate's CN name does not
match the passed value. Do you want to continue using this server?
Answer Yes or No."
Please tell me what is going on and why I keep getting this message.


----- Original Message -----
From: AT&T Yahoo! Customer Care
To: AT&T Yahoo! Internet Members
Sent: Sunday, April 08, 2007 11:15 AM
Subject: Email security enhancements - action required

Dear AT&T Yahoo! Member,

We're making some security improvements to your AT&T Yahoo! service. These
changes will affect members who send or receive email from a desktop or
mobile client program, such as Microsoft Outlook, Microsoft Outlook
Express,
Eudora, Apple Mail, or Thunderbird.

To help us ensure the security of your email, you will need to change the
settings on your desktop or mobile email client program. Please choose one
of
the three options:



Make the Changes Automatically: To automatically make the required changes
to Outlook Express, use the AT&T Self Support Tool.
If you already have the AT&T Self Support Tool installed on your computer,
simply select Cannot send/receive email from the Self Support Tool Main
Interface to run an email settings check. When prompted to change your
email
settings, select Yes.


If you do not have the AT&T Self Support Tool installed, download it and
then follow the instructions above.
Make the Changes Manually: To manually make the required setting changes
in
Outlook and Outlook Express, please view the detailed instructions here.

Alternatively, you may take the following steps to change the settings on
your desktop or mobile email client program:
Open your email client program.
Locate the email account settings for your particular client.
Change the POP server to pop.att.yahoo.com.
Change the SMTP server to smtp.att.yahoo.com.
Check the option labeled Use an encrypted connection (SSL) and change the
SMTP port to 465.
Check the option labeled Use an encrypted connection (SSL) and change the
POP3 port to 995.
Confirm the above settings then click OK.
The web-based version of AT&T Yahoo! Mail is not affected by these changes
and will continue to be available at http://mail.yahoo.com.

Thanks for your cooperation.

Sincerely,
AT&T Yahoo! Customer Care
1-800-ATT-2020

__________________________________________________ _______________
Now, here's the deal. What AT&T did was merely designate new ports and
require SSL connections. Why is OE not recognizing the new port
designations?




--
Puzzled4783


  #4  
Old May 24th 07, 10:11 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Samiam
external usenet poster
 
Posts: 1
Default Security Certificate Issue

They did more than change to SSL and add the port numbers; they also changed
the mail server addresses slightly. Make sure you have the proper POP and
SMTP adresses. For example, mine went from:

"pop.sbc.yahoo.com" to "pop.att.yahoo.com"

- and -

"smtp.sbc.yahoo.com" to "smtp.att.yahoo.com"

If the mail server names is not the same as the CN (common name) on the
certificate, you'll get that error.

Sam

"Puzzled4783" wrote:

I received the below email from AT&T. I did what I was supposed to do. Now,
when I open Outlook Express, I get the following alert with a yellow triangle
and exclamation point inside it:
"The server you are connected to is using a security certificate
that could not be verified. The certificate's CN name does not
match the passed value. Do you want to continue using this server?
Answer Yes or No."
Please tell me what is going on and why I keep getting this message.


----- Original Message -----
From: AT&T Yahoo! Customer Care
To: AT&T Yahoo! Internet Members
Sent: Sunday, April 08, 2007 11:15 AM
Subject: Email security enhancements - action required

Dear AT&T Yahoo! Member,

We're making some security improvements to your AT&T Yahoo! service. These
changes will affect members who send or receive email from a desktop or
mobile client program, such as Microsoft Outlook, Microsoft Outlook Express,
Eudora, Apple Mail, or Thunderbird.

To help us ensure the security of your email, you will need to change the
settings on your desktop or mobile email client program. Please choose one of
the three options:



Make the Changes Automatically: To automatically make the required changes
to Outlook Express, use the AT&T Self Support Tool.
If you already have the AT&T Self Support Tool installed on your computer,
simply select Cannot send/receive email from the Self Support Tool Main
Interface to run an email settings check. When prompted to change your email
settings, select Yes.


If you do not have the AT&T Self Support Tool installed, download it and
then follow the instructions above.
Make the Changes Manually: To manually make the required setting changes in
Outlook and Outlook Express, please view the detailed instructions here.

Alternatively, you may take the following steps to change the settings on
your desktop or mobile email client program:
Open your email client program.
Locate the email account settings for your particular client.
Change the POP server to pop.att.yahoo.com.
Change the SMTP server to smtp.att.yahoo.com.
Check the option labeled Use an encrypted connection (SSL) and change the
SMTP port to 465.
Check the option labeled Use an encrypted connection (SSL) and change the
POP3 port to 995.
Confirm the above settings then click OK.
The web-based version of AT&T Yahoo! Mail is not affected by these changes
and will continue to be available at http://mail.yahoo.com.

Thanks for your cooperation.

Sincerely,
AT&T Yahoo! Customer Care
1-800-ATT-2020

__________________________________________________ _______________
Now, here's the deal. What AT&T did was merely designate new ports and
require SSL connections. Why is OE not recognizing the new port designations?




--
Puzzled4783

 




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