At our office we are on a network, using a soho watchgard firebox 6 router.
Usually our email works fine. About once a month, we are able to get on the
internet, and receive messages, but get the following error when trying to
send;

An unknown error has occured. ........Server Response: '421 smtp.fuse.net
connection refused from (lists IP Address), Port: 25 Secure(SSL): No, Server
Error: 421, Error Number: 0x800CCC67.

Pls help, this is making me crazy. Usually if I reset our router all is
well, but this time it did not work.
Thanks!

is it a Wireless router?
If so it may be accessing on those occassions another person's wifi network,
and the ip is not one assigned to your ISP, so the ISP mail server refuses
to connect

--
-
Adaware http://www.lavasoft.de
spybot http://www.safer-networking.org
AVG free antivirus http://free.grisoft.com/
Etrust/Vet/CA.online Antivirus scan
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Super Antispyware http://www.superantispyware.com/
Panda online AntiVirus scan http://www.activescan.com
Panda online AntiSpyware Scan
http://www.pandasoftware.com/virus_info/spyware/test/
Catalog of removal tools (1)
http://www.pandasoftware.com/download/utilities/
Catalog of removal tools (2)
http://www3.ca.com/securityadvisor/n...aspx?CID=40387
Trouble Shooting guide to Windows http://mvps.org/winhelp2002/
Blocking Unwanted Parasites with a Hosts file
http://mvps.org/winhelp2002/hosts.htm
Cool Web Shredder http://www.trendmicro.com/cwshredder/
links provided as a courtesy, read all instructions on the pages before
use
Grateful thanks to the authors/webmasters
_
"Melissa" wrote in message
...
At our office we are on a network, using a soho watchgard firebox 6
router.
Usually our email works fine. About once a month, we are able to get on
the
internet, and receive messages, but get the following error when trying to
send;

An unknown error has occured. ........Server Response: '421 smtp.fuse.net
connection refused from (lists IP Address), Port: 25 Secure(SSL): No,
Server
Error: 421, Error Number: 0x800CCC67.

Pls help, this is making me crazy. Usually if I reset our router all is
well, but this time it did not work.
Thanks!

The people to ask would be Fuse.net They are refusing the connection
to their SMTP mail server. Perhaps from their logs, they can determine
the reason for the refusal.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Melissa" wrote in message
...
At our office we are on a network, using a soho watchgard firebox 6
router.
Usually our email works fine. About once a month, we are able to get
on the
internet, and receive messages, but get the following error when
trying to
send;

An unknown error has occured. ........Server Response: '421
smtp.fuse.net
connection refused from (lists IP Address), Port: 25 Secure(SSL): No,
Server
Error: 421, Error Number: 0x800CCC67.

Pls help, this is making me crazy. Usually if I reset our router all
is
well, but this time it did not work.
Thanks!

Thanks so much for the responses! Turns out Fuse did find the error- a
person in our network tried to send an email message to an invalid email
address. The message went to his outbox and kept trying to send. This
caused problems for the whole network! We deleted the message from his
outbox and all is well now. Who would of thought?!

"Michael Santovec" wrote:

The people to ask would be Fuse.net They are refusing the connection
to their SMTP mail server. Perhaps from their logs, they can determine
the reason for the refusal.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Melissa" wrote in message
...
At our office we are on a network, using a soho watchgard firebox 6
router.
Usually our email works fine. About once a month, we are able to get
on the
internet, and receive messages, but get the following error when
trying to
send;

An unknown error has occured. ........Server Response: '421
smtp.fuse.net
connection refused from (lists IP Address), Port: 25 Secure(SSL): No,
Server
Error: 421, Error Number: 0x800CCC67.

Pls help, this is making me crazy. Usually if I reset our router all
is
well, but this time it did not work.
Thanks!