A friend sent me a picture and re-sent, but both times I didn't receive it.
Both e-mails showed as about 480kb, indicating an attached file, but there
was no attachment line or embedded picture. He says it shows up fine in his
Sent folder.

I would imagine that he's not sending via OE, as he is using his corporate
system.

Any ideas?

There are a few possibilities. Some are on the sender's end, and some may be
on your end.

See these links for information:

http://www.fjsmjs.com/IE/redx.htm
And:
http://insideoe.tomsterdam.com/faqs/why.htm#nopreview
And:
http://www.oehelp.com/noimg.aspx
And:
http://support.microsoft.com/?kbid=246186
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Marty" wrote in message
...
A friend sent me a picture and re-sent, but both times I didn't receive it.
Both e-mails showed as about 480kb, indicating an attached file, but there
was no attachment line or embedded picture. He says it shows up fine in his
Sent folder.

I would imagine that he's not sending via OE, as he is using his corporate
system.

Any ideas?

Do you have any protective software that scans your email and removes
attachments? Some antivirus, antispyware, firewall and anti-spam
programs can do it, as well as many tools available to system
administrators, if we're talking about an at-work situation.

---
Ted Zieglar
"Backup is a computer user's best friend."

Marty wrote:
A friend sent me a picture and re-sent, but both times I didn't receive it.
Both e-mails showed as about 480kb, indicating an attached file, but there
was no attachment line or embedded picture. He says it shows up fine in his
Sent folder.

I would imagine that he's not sending via OE, as he is using his corporate
system.

Any ideas?

"Ted Zieglar" wrote in message
...
Do you have any protective software that scans your email and removes
attachments? Some antivirus, antispyware, firewall and anti-spam programs
can do it, as well as many tools available to system administrators, if
we're talking about an at-work situation.

I have the free AVG program, but have disabled the e-mail scanner function
based on widespread advice in this NG. I normally have no problem with
receiving pictures.

Highlight the message, then press Ctrl+F3 and look for the image source. If
it was properly attached or embedded, it should appear below all of the text
as "gibberish" preceded by a line identifying the file by name. If your
mail settings are to reply to all message using Plain Text, try forwarding
his incoming message to you. If there is an attached file, it should appear
in the line just below the Subject.

The problem is most likely on the sender's end since you state you normally
have no problem with graphic files.
--
Jim Pickering, MVP, Windows Mail Apps
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.








"Marty" wrote in message
...

"Ted Zieglar" wrote in message
...
Do you have any protective software that scans your email and removes
attachments? Some antivirus, antispyware, firewall and anti-spam programs
can do it, as well as many tools available to system administrators, if
we're talking about an at-work situation.

I have the free AVG program, but have disabled the e-mail scanner function
based on widespread advice in this NG. I normally have no problem with
receiving pictures.

If messages are sent using the Exchange family of mail programs
(includes Windows Messaging or Outlook97/98/2000+) and the option to use
Rich Text Format is selected, it puts the RTF message (and any attached
files) in an attachment called WINMAIL.DAT (application/ms-tnef). But
this attachment is useless to most other mail programs. In some mail
programs (e.g. Outlook Express), the attachment won't even be visible.

The Exchange user can turn off the RTF option for messages to selected
recipients. Note that if sending via an Exchange server, the Exchange
server administrator may be overriding the mail client settings. In
this case, the administrator will need to make changes on the server.
In some cases, the Exchange server actually removes the attachments to
some recipients.

For additional information, see the MS-TNEF WINMAIL.DAT Attachments
section of
Decoding Internet Attachments - A Tutorial
http://pages.prodigy.net/michael_san...de.htm#ms-tnef
At the above link is information on several utilities that can be used
to recover the attachment if the sender can't or won't resend it in
plain text mode.


--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Marty" wrote in message
...
A friend sent me a picture and re-sent, but both times I didn't receive
it. Both e-mails showed as about 480kb, indicating an attached file,
but there was no attachment line or embedded picture. He says it shows
up fine in his Sent folder.

I would imagine that he's not sending via OE, as he is using his
corporate system.

Any ideas?

"Marty" wrote in message
...
A friend sent me a picture and re-sent, but both times I didn't receive it.
Both e-mails showed as about 480kb, indicating an attached file, but there
was no attachment line or embedded picture. He says it shows up fine in his
Sent folder.

I would imagine that he's not sending via OE, as he is using his corporate
system.

Thank you for the responses. Here's an update, which I'm almost reluctant to
publish, since it is embarrassing. The attachment and embedded picture were
there all the time. On both his send and re-send, I never opened the
message. Since we have an ongoing dialogue, I just highlighted the message
and clicked "Reply", as I always do and the attachment header and embedded
picture are removed on the reply form. Earlier this evening I noticed the
attachment icons on the message list and opened them and the picture was
right there like it was supposed to be.

Sorry for troubling you with my carelessness.

That's okay. We all make mistakes. :-)

Glad you got it straightened out.

---
Ted Zieglar
"Backup is a computer user's best friend."

Marty wrote:
"Marty" wrote in message
...
A friend sent me a picture and re-sent, but both times I didn't receive it.
Both e-mails showed as about 480kb, indicating an attached file, but there
was no attachment line or embedded picture. He says it shows up fine in his
Sent folder.

I would imagine that he's not sending via OE, as he is using his corporate
system.

Thank you for the responses. Here's an update, which I'm almost reluctant to
publish, since it is embarrassing. The attachment and embedded picture were
there all the time. On both his send and re-send, I never opened the
message. Since we have an ongoing dialogue, I just highlighted the message
and clicked "Reply", as I always do and the attachment header and embedded
picture are removed on the reply form. Earlier this evening I noticed the
attachment icons on the message list and opened them and the picture was
right there like it was supposed to be.

Sorry for troubling you with my carelessness.