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Outlook Express starts by itself



 
 
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  #21  
Old July 14th 06, 12:23 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Frank Saunders, MS-MVP OE
external usenet poster
 
Posts: 521
Default Outlook Express starts by itself

"accordeoniste" wrote in message
...
Ok, your point is well taken, Steve. But we still haven't answered the
question of why this happened. So unless someone has a good explanation of
what is causing OE to do this, I think we should consider the matter
closed.

Someday, hopefully, a Microsoft programmer will come forward with the
explanation, for the benefit of all OE users.



But he did answer. OE is not doing this. Some other program on your
machine is doing this. Without physically having the machine in front of us
we can't help you.

--
Frank Saunders, MS-MVP OE/WM
Reply in newsgroup
"They who would give up an essential liberty for temporary security, deserve
neither liberty or security"


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  #22  
Old July 14th 06, 03:36 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
accordeoniste
external usenet poster
 
Posts: 9
Default Outlook Express starts by itself

He may have answered the question, but the problem still isn't solved. And
I'm not about to ship the machine somewhere just for the sake of
troubleshooting a software problem. Isn't there an error log that can be
analyzed remotely, similar to the Dr. Watson log from Windows 3.1? But if
someone can reproduce this problem on their system by simply changing the
identity name, then I'll know at least that there's a bug in some program.

"Frank Saunders, MS-MVP OE" wrote:

"accordeoniste" wrote in message
...
Ok, your point is well taken, Steve. But we still haven't answered the
question of why this happened. So unless someone has a good explanation of
what is causing OE to do this, I think we should consider the matter
closed.

Someday, hopefully, a Microsoft programmer will come forward with the
explanation, for the benefit of all OE users.



But he did answer. OE is not doing this. Some other program on your
machine is doing this. Without physically having the machine in front of us
we can't help you.

--
Frank Saunders, MS-MVP OE/WM
Reply in newsgroup
"They who would give up an essential liberty for temporary security, deserve
neither liberty or security"



  #23  
Old July 16th 06, 01:53 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Steve Cochran
external usenet poster
 
Posts: 2,353
Default Outlook Express starts by itself

There is either a startup program or service that is doing this. You
haven't found it.

As Frank indicates we'd have to look at the machine to figure out the
problem. What I would do first is what I indicated to you and that is to
disable all startup items and non-MS services and then see if it still
happens. If it doesn't, then you can selectively enable the startup items
to see which is causing the problem.

I'm 100% sure its some other program that is doing this, and you just
haven't found it yet.

You wouldn't have to ship the machine anywhere -- a remote desktop session
would probably work.

cheers,

steve

"accordeoniste" wrote in message
...
He may have answered the question, but the problem still isn't solved. And
I'm not about to ship the machine somewhere just for the sake of
troubleshooting a software problem. Isn't there an error log that can be
analyzed remotely, similar to the Dr. Watson log from Windows 3.1? But if
someone can reproduce this problem on their system by simply changing the
identity name, then I'll know at least that there's a bug in some program.

"Frank Saunders, MS-MVP OE" wrote:

"accordeoniste" wrote in
message
...
Ok, your point is well taken, Steve. But we still haven't answered the
question of why this happened. So unless someone has a good explanation
of
what is causing OE to do this, I think we should consider the matter
closed.

Someday, hopefully, a Microsoft programmer will come forward with the
explanation, for the benefit of all OE users.



But he did answer. OE is not doing this. Some other program on your
machine is doing this. Without physically having the machine in front of
us
we can't help you.

--
Frank Saunders, MS-MVP OE/WM
Reply in newsgroup
"They who would give up an essential liberty for temporary security,
deserve
neither liberty or security"




  #24  
Old July 16th 06, 04:23 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Joan Archer
external usenet poster
 
Posts: 43
Default Outlook Express starts by itself

Don't know whether this will be any help but the same thing was happening
to my daughters WinME desktop computer, OE would suddenly be in your face
no matter what you were doing. Sometimes it would go for maybe a couple of
days not happening but then it was doing it no matter what.
We'd been through all the usual things making sure everything was clean
which it was.
Looking at it one day I thought the keyboard has the extra buttons along
the top which aren't used, you know the ones to bring up email, internet
and the likes. I barely touched the email button and OE shot open, I
rummaged through my spare keyboards for one without the extra buttons and
the problem hasn't happened again.
So if you have those extra buttons are any stuck or faulty, this is just a
thought on my part so don't know whether it will be any use to you.
Joan


accordeoniste wrote:
Ok, your point is well taken, Steve. But we still haven't answered the
question of why this happened. So unless someone has a good
explanation of what is causing OE to do this, I think we should
consider the matter closed.

Someday, hopefully, a Microsoft programmer will come forward with the
explanation, for the benefit of all OE users.

"Steve Cochran" wrote:

Well, OE is not doing it by itself. It doesn't have that capability.

steve

"accordeoniste" wrote in
message ...
I don't have any ISP software.

"Steve Cochran" wrote:

Might be something bundled with your ISP software.

steve

"accordeoniste" wrote in
message
...
Then the prior identity name only allowed the other program to
get as far
as
starting OE at the login screen. It's still a mystery to me
what the identity
name has to do with it. But I'm not the one who programmed OE,
and I've disabled many startup programs troubleshooting this,
so I don't know what
caused OE to do this.

"Michael Santovec" wrote:

I'm glad you fixed it. But I'm at a loss as to why the
identity name would make any difference.

About all I can imagine is that something is still trying to
start OE, but failing because of the identity name.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"accordeoniste"
wrote in message
...

I finally found the culprit. Originally I renamed the Main
Identity in
OE to
my wife's name. It's spelled the same way as her user name
when starting OE.
Since then, OE started by itself, and unexpectedly. But when
I changed
the
identity name to something else, i.e. mywife'sname@computer
name, OE no
longer started by itself. I can't explain why OE started
spontaneously. But
I'm relieved that it's no longer doing it.

Thanks, Lawrence, for suggesting that I create a new user
account. After I
did that, and discovered that the new user didn't have the
problem, I
concluded that it had something to do with the OE settings
themselves.

"Lawrence J. Gardner" wrote:

You should determine if this is system-wide:

1. Create a new User (same as yours as far as permission
rights), Test User
2. Login (to create account)
3. Logout
4. Login (to use normal)

See if Outlook Express starts automatically. If it
doesn't, then you
definitely have something started for only your user, which
narrows the
analysis field down quite a bit. You can then lock down
your user by:

1. Disable items in C:\Documents and
Settings\[USERNAME]\Start Menu\Programs\Startup folder
using msconfig (and not just what you think
should be). Do them one at a time.
2. Reboot

Keep doing this until all items have been disabled and/or
problem disappears.

1. Disable items in (HKCU)
HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\Run
to Run-Archive. Do them one at a time.
2. Reboot

Keep doing this until all items have been disabled and/or
problem disappears.

If problem disappears, then the offending item is in the
Run group.

---- OR ----

If Outlook Express still starts, then you also know that
the change is for
everyone, and that means you can turn off certain per-user
settings,
reboot
again and see if the new user still has the problem. If it
does, then that
means that the problem is for the system, not on a per-user
basis.

This narrows it down to
HKLM\Software\Microsoft\Windows\CurrentVersion\Run
and the C:\Documents and Settings\All Users\Start
Menu\Programs\Startup
folder.

There are also other areas, that MSCONFIG, does not show
that are used to
start the system. You should download the freeware program
AUTORUNS
from
www.sysinternals.com to check EVERYTHING that is started
when you start the
system.

Remember, to delete the Test User account when finished.
This is a easy way
to determine if a problem is system-wide or just for a new
user. Also,
whether or not the Default User account has been modified
to create this
action when a new user is created.


"accordeoniste"
wrote in message
...
I've disabled many of the startup items in msconfig,
according to the
information provided on the sysinfo.org website you've
referred me
to.
Those
I didn't disable were left running because either: 1) I
consider them
important for proper system function or 2) it didn't
appear that they have
anything to do with the spontaneous OE startup.

In addition, I disabled e-mail checking in Norton Internet
Security.

The result's the same. Outlook Express starts without any
warning,
whether
or not another program is running.

Interestingly, I've seen this same phenomenon happen with
my desktop
running
Win '98. On that system however, it's only happened
twice, and that
was
awhile ago. On the notebook, it's been happening every
time I've logged
in.

Is there anything else I might try to resolve this?


"Michael Santovec" wrote:

We've covered the obvious places where OE might be
starting.

You may want to start going through the MSCONFIG Startup
list and
see
what's starting there. Some may be unnecessary. You
may be finding
something there that could potentially be starting OE.

Use Start, Run, MSCONFIG to run the utility. Then look
at the startup
tab.

Here's a site where you can check what you find to see
if it should be
there
http://www.sysinfo.org/startuplist.php

--

Mike -
http://pages.prodigy.net/michael_santovec/techhelp.htm


"accordeoniste"
wrote in
message
...
I've recently seen OE start on its own shortly after
logging into
Windows,
and before starting IE. It's been starting at some
random time if I
don't
start it by clicking on the OE program icon.

None of the scheduled tasks in the Control Panel
include OE.

I found no hot key in OE properties configured to
start OE when
pressed. Nor
could I find a keyboard utility that would configure a
key to start
it. I'm
sure that most of the time at least, OE started
without any intervention from
me, either by my pressing a key or by clicking a mouse
button.



"Michael Santovec" wrote:

So if I understand you, OE doesn't start when you
start IE, but
at
some
random time later.

If you just turn the PC on, logon into Windows and do
nothing else,
don't start any programs, will OE still start on its
own?

A few things to look for:

In Control Panel, Scheduled Tasks, are there any
scheduled task?

Right click the shorts cuts that start OE on the desk
top or task
bar.
Check the properties. Is there a hot key set up for
OE?

Also the PC may have some keyboard utility that can
configure keys to
start OE or other programs.

--

Mike -
http://pages.prodigy.net/michael_santovec/techhelp.htm


"accordeoniste"
wrote
in
message
...
Outlook Express doesn't start when an Internet
Connection is
made.
I
have a
cable modem connection which is active after I log
in to Windows.
OE
has been
starting sometime after Internet Explorer starts,
always unexpectedly.

I looked in the "Add / Remove Programs" list for
connection manager
software, and couldn't find any. There's a Yahoo
Toolbar program
that's
inactive. Could that have something to do with this?


"Michael Santovec" wrote:

Is it when you make an Internet connection that
Outlook Express
(OE)
starts?

Some PCs have Connection Manager software
installed that will
start
selected programs when an Internet Connection is
made. The
previous
owner may have installed this (or it may have come
from that
owner's
ISP).

If you just start Internet Explorer (IE) and it
then automatically
dials
the ISP, it could be the IE is set to auto-dial
and it's



  #25  
Old July 20th 06, 11:25 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
[email protected]
external usenet poster
 
Posts: 3
Default Outlook Express starts by itself


"Steve Cochran" wrote in message
...
There is either a startup program or service that is doing this. You
haven't found it.

As Frank indicates we'd have to look at the machine to figure out the
problem. What I would do first is what I indicated to you and that is to
disable all startup items and non-MS services and then see if it still
happens. If it doesn't, then you can selectively enable the startup items
to see which is causing the problem.

I'm 100% sure its some other program that is doing this, and you just
haven't found it yet.

You wouldn't have to ship the machine anywhere -- a remote desktop session
would probably work.

cheers,

steve

"accordeoniste" wrote in message
...
He may have answered the question, but the problem still isn't solved.
And
I'm not about to ship the machine somewhere just for the sake of
troubleshooting a software problem. Isn't there an error log that can be
analyzed remotely, similar to the Dr. Watson log from Windows 3.1? But if
someone can reproduce this problem on their system by simply changing the
identity name, then I'll know at least that there's a bug in some
program.

"Frank Saunders, MS-MVP OE" wrote:

"accordeoniste" wrote in
message
...
Ok, your point is well taken, Steve. But we still haven't answered the
question of why this happened. So unless someone has a good
explanation of
what is causing OE to do this, I think we should consider the matter
closed.

Someday, hopefully, a Microsoft programmer will come forward with the
explanation, for the benefit of all OE users.


But he did answer. OE is not doing this. Some other program on your
machine is doing this. Without physically having the machine in front
of us
we can't help you.

--
Frank Saunders, MS-MVP OE/WM
Reply in newsgroup
"They who would give up an essential liberty for temporary security,
deserve
neither liberty or security"






 




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