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#21
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"accordeoniste" wrote in message
... Ok, your point is well taken, Steve. But we still haven't answered the question of why this happened. So unless someone has a good explanation of what is causing OE to do this, I think we should consider the matter closed. Someday, hopefully, a Microsoft programmer will come forward with the explanation, for the benefit of all OE users. But he did answer. OE is not doing this. Some other program on your machine is doing this. Without physically having the machine in front of us we can't help you. -- Frank Saunders, MS-MVP OE/WM Reply in newsgroup "They who would give up an essential liberty for temporary security, deserve neither liberty or security" |
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#22
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He may have answered the question, but the problem still isn't solved. And
I'm not about to ship the machine somewhere just for the sake of troubleshooting a software problem. Isn't there an error log that can be analyzed remotely, similar to the Dr. Watson log from Windows 3.1? But if someone can reproduce this problem on their system by simply changing the identity name, then I'll know at least that there's a bug in some program. "Frank Saunders, MS-MVP OE" wrote: "accordeoniste" wrote in message ... Ok, your point is well taken, Steve. But we still haven't answered the question of why this happened. So unless someone has a good explanation of what is causing OE to do this, I think we should consider the matter closed. Someday, hopefully, a Microsoft programmer will come forward with the explanation, for the benefit of all OE users. But he did answer. OE is not doing this. Some other program on your machine is doing this. Without physically having the machine in front of us we can't help you. -- Frank Saunders, MS-MVP OE/WM Reply in newsgroup "They who would give up an essential liberty for temporary security, deserve neither liberty or security" |
#23
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There is either a startup program or service that is doing this. You
haven't found it. As Frank indicates we'd have to look at the machine to figure out the problem. What I would do first is what I indicated to you and that is to disable all startup items and non-MS services and then see if it still happens. If it doesn't, then you can selectively enable the startup items to see which is causing the problem. I'm 100% sure its some other program that is doing this, and you just haven't found it yet. You wouldn't have to ship the machine anywhere -- a remote desktop session would probably work. cheers, steve "accordeoniste" wrote in message ... He may have answered the question, but the problem still isn't solved. And I'm not about to ship the machine somewhere just for the sake of troubleshooting a software problem. Isn't there an error log that can be analyzed remotely, similar to the Dr. Watson log from Windows 3.1? But if someone can reproduce this problem on their system by simply changing the identity name, then I'll know at least that there's a bug in some program. "Frank Saunders, MS-MVP OE" wrote: "accordeoniste" wrote in message ... Ok, your point is well taken, Steve. But we still haven't answered the question of why this happened. So unless someone has a good explanation of what is causing OE to do this, I think we should consider the matter closed. Someday, hopefully, a Microsoft programmer will come forward with the explanation, for the benefit of all OE users. But he did answer. OE is not doing this. Some other program on your machine is doing this. Without physically having the machine in front of us we can't help you. -- Frank Saunders, MS-MVP OE/WM Reply in newsgroup "They who would give up an essential liberty for temporary security, deserve neither liberty or security" |
#24
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Don't know whether this will be any help but the same thing was happening
to my daughters WinME desktop computer, OE would suddenly be in your face no matter what you were doing. Sometimes it would go for maybe a couple of days not happening but then it was doing it no matter what. We'd been through all the usual things making sure everything was clean which it was. Looking at it one day I thought the keyboard has the extra buttons along the top which aren't used, you know the ones to bring up email, internet and the likes. I barely touched the email button and OE shot open, I rummaged through my spare keyboards for one without the extra buttons and the problem hasn't happened again. So if you have those extra buttons are any stuck or faulty, this is just a thought on my part so don't know whether it will be any use to you. Joan accordeoniste wrote: Ok, your point is well taken, Steve. But we still haven't answered the question of why this happened. So unless someone has a good explanation of what is causing OE to do this, I think we should consider the matter closed. Someday, hopefully, a Microsoft programmer will come forward with the explanation, for the benefit of all OE users. "Steve Cochran" wrote: Well, OE is not doing it by itself. It doesn't have that capability. steve "accordeoniste" wrote in message ... I don't have any ISP software. "Steve Cochran" wrote: Might be something bundled with your ISP software. steve "accordeoniste" wrote in message ... Then the prior identity name only allowed the other program to get as far as starting OE at the login screen. It's still a mystery to me what the identity name has to do with it. But I'm not the one who programmed OE, and I've disabled many startup programs troubleshooting this, so I don't know what caused OE to do this. "Michael Santovec" wrote: I'm glad you fixed it. But I'm at a loss as to why the identity name would make any difference. About all I can imagine is that something is still trying to start OE, but failing because of the identity name. -- Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm "accordeoniste" wrote in message ... I finally found the culprit. Originally I renamed the Main Identity in OE to my wife's name. It's spelled the same way as her user name when starting OE. Since then, OE started by itself, and unexpectedly. But when I changed the identity name to something else, i.e. mywife'sname@computer name, OE no longer started by itself. I can't explain why OE started spontaneously. But I'm relieved that it's no longer doing it. Thanks, Lawrence, for suggesting that I create a new user account. After I did that, and discovered that the new user didn't have the problem, I concluded that it had something to do with the OE settings themselves. "Lawrence J. Gardner" wrote: You should determine if this is system-wide: 1. Create a new User (same as yours as far as permission rights), Test User 2. Login (to create account) 3. Logout 4. Login (to use normal) See if Outlook Express starts automatically. If it doesn't, then you definitely have something started for only your user, which narrows the analysis field down quite a bit. You can then lock down your user by: 1. Disable items in C:\Documents and Settings\[USERNAME]\Start Menu\Programs\Startup folder using msconfig (and not just what you think should be). Do them one at a time. 2. Reboot Keep doing this until all items have been disabled and/or problem disappears. 1. Disable items in (HKCU) HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\Run to Run-Archive. Do them one at a time. 2. Reboot Keep doing this until all items have been disabled and/or problem disappears. If problem disappears, then the offending item is in the Run group. ---- OR ---- If Outlook Express still starts, then you also know that the change is for everyone, and that means you can turn off certain per-user settings, reboot again and see if the new user still has the problem. If it does, then that means that the problem is for the system, not on a per-user basis. This narrows it down to HKLM\Software\Microsoft\Windows\CurrentVersion\Run and the C:\Documents and Settings\All Users\Start Menu\Programs\Startup folder. There are also other areas, that MSCONFIG, does not show that are used to start the system. You should download the freeware program AUTORUNS from www.sysinternals.com to check EVERYTHING that is started when you start the system. Remember, to delete the Test User account when finished. This is a easy way to determine if a problem is system-wide or just for a new user. Also, whether or not the Default User account has been modified to create this action when a new user is created. "accordeoniste" wrote in message ... I've disabled many of the startup items in msconfig, according to the information provided on the sysinfo.org website you've referred me to. Those I didn't disable were left running because either: 1) I consider them important for proper system function or 2) it didn't appear that they have anything to do with the spontaneous OE startup. In addition, I disabled e-mail checking in Norton Internet Security. The result's the same. Outlook Express starts without any warning, whether or not another program is running. Interestingly, I've seen this same phenomenon happen with my desktop running Win '98. On that system however, it's only happened twice, and that was awhile ago. On the notebook, it's been happening every time I've logged in. Is there anything else I might try to resolve this? "Michael Santovec" wrote: We've covered the obvious places where OE might be starting. You may want to start going through the MSCONFIG Startup list and see what's starting there. Some may be unnecessary. You may be finding something there that could potentially be starting OE. Use Start, Run, MSCONFIG to run the utility. Then look at the startup tab. Here's a site where you can check what you find to see if it should be there http://www.sysinfo.org/startuplist.php -- Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm "accordeoniste" wrote in message ... I've recently seen OE start on its own shortly after logging into Windows, and before starting IE. It's been starting at some random time if I don't start it by clicking on the OE program icon. None of the scheduled tasks in the Control Panel include OE. I found no hot key in OE properties configured to start OE when pressed. Nor could I find a keyboard utility that would configure a key to start it. I'm sure that most of the time at least, OE started without any intervention from me, either by my pressing a key or by clicking a mouse button. "Michael Santovec" wrote: So if I understand you, OE doesn't start when you start IE, but at some random time later. If you just turn the PC on, logon into Windows and do nothing else, don't start any programs, will OE still start on its own? A few things to look for: In Control Panel, Scheduled Tasks, are there any scheduled task? Right click the shorts cuts that start OE on the desk top or task bar. Check the properties. Is there a hot key set up for OE? Also the PC may have some keyboard utility that can configure keys to start OE or other programs. -- Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm "accordeoniste" wrote in message ... Outlook Express doesn't start when an Internet Connection is made. I have a cable modem connection which is active after I log in to Windows. OE has been starting sometime after Internet Explorer starts, always unexpectedly. I looked in the "Add / Remove Programs" list for connection manager software, and couldn't find any. There's a Yahoo Toolbar program that's inactive. Could that have something to do with this? "Michael Santovec" wrote: Is it when you make an Internet connection that Outlook Express (OE) starts? Some PCs have Connection Manager software installed that will start selected programs when an Internet Connection is made. The previous owner may have installed this (or it may have come from that owner's ISP). If you just start Internet Explorer (IE) and it then automatically dials the ISP, it could be the IE is set to auto-dial and it's |
#25
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![]() "Steve Cochran" wrote in message ... There is either a startup program or service that is doing this. You haven't found it. As Frank indicates we'd have to look at the machine to figure out the problem. What I would do first is what I indicated to you and that is to disable all startup items and non-MS services and then see if it still happens. If it doesn't, then you can selectively enable the startup items to see which is causing the problem. I'm 100% sure its some other program that is doing this, and you just haven't found it yet. You wouldn't have to ship the machine anywhere -- a remote desktop session would probably work. cheers, steve "accordeoniste" wrote in message ... He may have answered the question, but the problem still isn't solved. And I'm not about to ship the machine somewhere just for the sake of troubleshooting a software problem. Isn't there an error log that can be analyzed remotely, similar to the Dr. Watson log from Windows 3.1? But if someone can reproduce this problem on their system by simply changing the identity name, then I'll know at least that there's a bug in some program. "Frank Saunders, MS-MVP OE" wrote: "accordeoniste" wrote in message ... Ok, your point is well taken, Steve. But we still haven't answered the question of why this happened. So unless someone has a good explanation of what is causing OE to do this, I think we should consider the matter closed. Someday, hopefully, a Microsoft programmer will come forward with the explanation, for the benefit of all OE users. But he did answer. OE is not doing this. Some other program on your machine is doing this. Without physically having the machine in front of us we can't help you. -- Frank Saunders, MS-MVP OE/WM Reply in newsgroup "They who would give up an essential liberty for temporary security, deserve neither liberty or security" |
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