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#1
June 10th 09, 07:11 PM
posted to microsoft.public.outlook.calendaring
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unable to retrieve free/busy information
I recently upgraded to Outlook 2007 and am now unable to see free/busy time
for others. I was able to see availability prior to my upgrade, adn I can see free/busy time when I connect through Webmail. I have checked all settings and they are identical to what I had on 2003, and are identical to other users but still no luck. Any ideas? 
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#2
June 10th 09, 07:41 PM
posted to microsoft.public.outlook.calendaring
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unable to retrieve free/busy information
one more piece of info... We are on exchange server 2007, SP 1
"cstroud" wrote: I recently upgraded to Outlook 2007 and am now unable to see free/busy time for others. I was able to see availability prior to my upgrade, adn I can see free/busy time when I connect through Webmail. I have checked all settings and they are identical to what I had on 2003, and are identical to other users but still no luck. Any ideas?
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#3
June 14th 09, 01:12 PM
posted to microsoft.public.outlook.calendaring
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unable to retrieve free/busy information
is everyone on outlook 2007 and the same exchange server? What version of
exchange? Was it upgraded at the time outlook was upgraded? http://support.microsoft.com/default...b;en-us;956990 http://support.microsoft.com/default...b;en-us;955443 -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: You can access this newsgroup by visiting http://www.microsoft.com/office/comm...s/default.mspx or point your newsreader to msnews.microsoft.com. "cstroud" wrote in message ... I recently upgraded to Outlook 2007 and am now unable to see free/busy time for others. I was able to see availability prior to my upgrade, adn I can see free/busy time when I connect through Webmail. I have checked all settings and they are identical to what I had on 2003, and are identical to other users but still no luck. Any ideas?
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#4
June 17th 09, 06:53 PM
posted to microsoft.public.outlook.calendaring
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unable to retrieve free/busy information
Yes, everyone is on Outlook 2007, and the same exchange server. They are on
exchange server 2007, SP 1. I upgraded my Outlook client well after the 2007 exchange server was upgraded. Other users do not have the same issue I do, and they upgraded their Outlook client after the server upgrade as well. Again, the strange part is that I am able to see free/busy time when I access via Webmail, and so the IS support area says its on my client installation, not their server setup. "Diane Poremsky [MVP]" wrote: is everyone on outlook 2007 and the same exchange server? What version of exchange? Was it upgraded at the time outlook was upgraded? http://support.microsoft.com/default...b;en-us;956990 http://support.microsoft.com/default...b;en-us;955443 -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: You can access this newsgroup by visiting http://www.microsoft.com/office/comm...s/default.mspx or point your newsreader to msnews.microsoft.com. "cstroud" wrote in message ... I recently upgraded to Outlook 2007 and am now unable to see free/busy time for others. I was able to see availability prior to my upgrade, adn I can see free/busy time when I connect through Webmail. I have checked all settings and they are identical to what I had on 2003, and are identical to other users but still no luck. Any ideas?
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#5
June 18th 09, 02:23 AM
posted to microsoft.public.outlook.calendaring
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unable to retrieve free/busy information
Go to file, data file management - is the mailbox or ost set as the default
or a pst? -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: You can access this newsgroup by visiting http://www.microsoft.com/office/comm...s/default.mspx or point your newsreader to msnews.microsoft.com. "cstroud" wrote in message ... Yes, everyone is on Outlook 2007, and the same exchange server. They are on exchange server 2007, SP 1. I upgraded my Outlook client well after the 2007 exchange server was upgraded. Other users do not have the same issue I do, and they upgraded their Outlook client after the server upgrade as well. Again, the strange part is that I am able to see free/busy time when I access via Webmail, and so the IS support area says its on my client installation, not their server setup. "Diane Poremsky [MVP]" wrote: is everyone on outlook 2007 and the same exchange server? What version of exchange? Was it upgraded at the time outlook was upgraded? http://support.microsoft.com/default...b;en-us;956990 http://support.microsoft.com/default...b;en-us;955443 -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: You can access this newsgroup by visiting http://www.microsoft.com/office/comm...s/default.mspx or point your newsreader to msnews.microsoft.com. "cstroud" wrote in message ... I recently upgraded to Outlook 2007 and am now unable to see free/busy time for others. I was able to see availability prior to my upgrade, adn I can see free/busy time when I connect through Webmail. I have checked all settings and they are identical to what I had on 2003, and are identical to other users but still no luck. Any ideas?
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#6
June 18th 09, 03:13 PM
posted to microsoft.public.outlook.calendaring
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unable to retrieve free/busy information
filename is outlook5.ost, comment says default. only my archive files are set
as pst "Diane Poremsky [MVP]" wrote: Go to file, data file management - is the mailbox or ost set as the default or a pst? -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: You can access this newsgroup by visiting http://www.microsoft.com/office/comm...s/default.mspx or point your newsreader to msnews.microsoft.com. "cstroud" wrote in message ... Yes, everyone is on Outlook 2007, and the same exchange server. They are on exchange server 2007, SP 1. I upgraded my Outlook client well after the 2007 exchange server was upgraded. Other users do not have the same issue I do, and they upgraded their Outlook client after the server upgrade as well. Again, the strange part is that I am able to see free/busy time when I access via Webmail, and so the IS support area says its on my client installation, not their server setup. "Diane Poremsky [MVP]" wrote: is everyone on outlook 2007 and the same exchange server? What version of exchange? Was it upgraded at the time outlook was upgraded? http://support.microsoft.com/default...b;en-us;956990 http://support.microsoft.com/default...b;en-us;955443 -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: You can access this newsgroup by visiting http://www.microsoft.com/office/comm...s/default.mspx or point your newsreader to msnews.microsoft.com. "cstroud" wrote in message ... I recently upgraded to Outlook 2007 and am now unable to see free/busy time for others. I was able to see availability prior to my upgrade, adn I can see free/busy time when I connect through Webmail. I have checked all settings and they are identical to what I had on 2003, and are identical to other users but still no luck. Any ideas?
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#7
June 18th 09, 03:25 PM
posted to microsoft.public.outlook.calendaring
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unable to retrieve free/busy information
That means the mailbox is default so Free/busy should work - it won't work
correctly if a pst is default. Did you try making a new profile? -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: You can access this newsgroup by visiting http://www.microsoft.com/office/comm...s/default.mspx or point your newsreader to msnews.microsoft.com. "cstroud" wrote in message ... filename is outlook5.ost, comment says default. only my archive files are set as pst "Diane Poremsky [MVP]" wrote: Go to file, data file management - is the mailbox or ost set as the default or a pst? -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: You can access this newsgroup by visiting http://www.microsoft.com/office/comm...s/default.mspx or point your newsreader to msnews.microsoft.com. "cstroud" wrote in message ... Yes, everyone is on Outlook 2007, and the same exchange server. They are on exchange server 2007, SP 1. I upgraded my Outlook client well after the 2007 exchange server was upgraded. Other users do not have the same issue I do, and they upgraded their Outlook client after the server upgrade as well. Again, the strange part is that I am able to see free/busy time when I access via Webmail, and so the IS support area says its on my client installation, not their server setup. "Diane Poremsky [MVP]" wrote: is everyone on outlook 2007 and the same exchange server? What version of exchange? Was it upgraded at the time outlook was upgraded? http://support.microsoft.com/default...b;en-us;956990 http://support.microsoft.com/default...b;en-us;955443 -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: You can access this newsgroup by visiting http://www.microsoft.com/office/comm...s/default.mspx or point your newsreader to msnews.microsoft.com. "cstroud" wrote in message ... I recently upgraded to Outlook 2007 and am now unable to see free/busy time for others. I was able to see availability prior to my upgrade, adn I can see free/busy time when I connect through Webmail. I have checked all settings and they are identical to what I had on 2003, and are identical to other users but still no luck. Any ideas?
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#8
June 18th 09, 07:45 PM
posted to microsoft.public.outlook.calendaring
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unable to retrieve free/busy information
yes, I deleted my profile and readded it. I also have a profile to another
mailbox and I deleted it, and readded as well. I can't see free/busy on either profile. I can go on the company's portal and access Outlook client on their machine. Both profiles work correctly there, just not on my local Outlook. I am baffled "Diane Poremsky [MVP]" wrote: That means the mailbox is default so Free/busy should work - it won't work correctly if a pst is default. Did you try making a new profile? -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: You can access this newsgroup by visiting http://www.microsoft.com/office/comm...s/default.mspx or point your newsreader to msnews.microsoft.com. "cstroud" wrote in message ... filename is outlook5.ost, comment says default. only my archive files are set as pst "Diane Poremsky [MVP]" wrote: Go to file, data file management - is the mailbox or ost set as the default or a pst? -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: You can access this newsgroup by visiting http://www.microsoft.com/office/comm...s/default.mspx or point your newsreader to msnews.microsoft.com. "cstroud" wrote in message ... Yes, everyone is on Outlook 2007, and the same exchange server. They are on exchange server 2007, SP 1. I upgraded my Outlook client well after the 2007 exchange server was upgraded. Other users do not have the same issue I do, and they upgraded their Outlook client after the server upgrade as well. Again, the strange part is that I am able to see free/busy time when I access via Webmail, and so the IS support area says its on my client installation, not their server setup. "Diane Poremsky [MVP]" wrote: is everyone on outlook 2007 and the same exchange server? What version of exchange? Was it upgraded at the time outlook was upgraded? http://support.microsoft.com/default...b;en-us;956990 http://support.microsoft.com/default...b;en-us;955443 -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: You can access this newsgroup by visiting http://www.microsoft.com/office/comm...s/default.mspx or point your newsreader to msnews.microsoft.com. "cstroud" wrote in message ... I recently upgraded to Outlook 2007 and am now unable to see free/busy time for others. I was able to see availability prior to my upgrade, adn I can see free/busy time when I connect through Webmail. I have checked all settings and they are identical to what I had on 2003, and are identical to other users but still no luck. Any ideas?
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#9
August 6th 09, 10:29 PM
posted to microsoft.public.outlook.calendaring
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unable to retrieve free/busy information
I am having this exact same problem. I was migrated to a new server and
upgraded to Outlook 2007 at the same time. I can access free/busy data on webmail but not on the client. I have also tried setting up a profile on a brad new computer with the same results. Please advise "cstroud" wrote: yes, I deleted my profile and readded it. I also have a profile to another mailbox and I deleted it, and readded as well. I can't see free/busy on either profile. I can go on the company's portal and access Outlook client on their machine. Both profiles work correctly there, just not on my local Outlook. I am baffled "Diane Poremsky [MVP]" wrote: That means the mailbox is default so Free/busy should work - it won't work correctly if a pst is default. Did you try making a new profile? -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: You can access this newsgroup by visiting http://www.microsoft.com/office/comm...s/default.mspx or point your newsreader to msnews.microsoft.com. "cstroud" wrote in message ... filename is outlook5.ost, comment says default. only my archive files are set as pst "Diane Poremsky [MVP]" wrote: Go to file, data file management - is the mailbox or ost set as the default or a pst? -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: You can access this newsgroup by visiting http://www.microsoft.com/office/comm...s/default.mspx or point your newsreader to msnews.microsoft.com. "cstroud" wrote in message ... Yes, everyone is on Outlook 2007, and the same exchange server. They are on exchange server 2007, SP 1. I upgraded my Outlook client well after the 2007 exchange server was upgraded. Other users do not have the same issue I do, and they upgraded their Outlook client after the server upgrade as well. Again, the strange part is that I am able to see free/busy time when I access via Webmail, and so the IS support area says its on my client installation, not their server setup. "Diane Poremsky [MVP]" wrote: is everyone on outlook 2007 and the same exchange server? What version of exchange? Was it upgraded at the time outlook was upgraded? http://support.microsoft.com/default...b;en-us;956990 http://support.microsoft.com/default...b;en-us;955443 -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: You can access this newsgroup by visiting http://www.microsoft.com/office/comm...s/default.mspx or point your newsreader to msnews.microsoft.com. "cstroud" wrote in message ... I recently upgraded to Outlook 2007 and am now unable to see free/busy time for others. I was able to see availability prior to my upgrade, adn I can see free/busy time when I connect through Webmail. I have checked all settings and they are identical to what I had on 2003, and are identical to other users but still no luck. Any ideas?
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