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#1
February 1st 06, 10:35 PM
posted to microsoft.public.outlook.calendaring
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Recurring Appointments through Outlook 2003
what did you do onExchange to fix it?? I get the same error.
thx "Fergie74" wrote: BTW - I figured out a solution for this; unfortuntely it wasn't a outlook problem but rather our Exchange 2003 server that was hiccuping. I find it rather discouraging that the online support for MS products is crap, and the so-called "experts" or MVPs have no idea about the product they speacialize in. Don't get me started with the product support people that MS employs; the exchange specialist that I had to deal with had no idea what I was talking about. Whatever, just gives me another excuse not to go with this turbanware. "Fergie74" wrote: Hello; After a frustrating 48 hours with this issue and the lack of help and acknowledgement of this issue from MS, I've decided to give this group a shot. Here's the issue at hand; When a user tries to open, edit or delete a recurring appointment from Outlook 2003, they get the following error message(s): "Can't open this item. The operation failed” Or “Cannot read one instance of this recurring appointment. Close any open appointments and try again, or recreate the appointment” When they try to change the time by dragging the appointment, they get the following message: "The item may not have been deleted correctly. If somone sent you the item, that person's copy of the item may not be updated. The operation failed." I tried the two suggestions that I found on google; deleting the the frmcache.dat file (didn't work) and putting the outlook profile into cache model. Although this method works, its not doable for our environment. So please don't suggest that. It looks as though this has been an issue with various versions of outlook; if memory serves me correct it started with Outlook 98. This is pretty much affecting the entire user population; we're running Outlook 2003 with a exchange 2003 enterprise back end. I need Attainable solutions to this problem. Any help would be beneficial. 
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