Hello,

My customer is running OL2003 & SBS2003 (all with latest SP and patches).
The customer is a training company and they are currently using the resource
booking feature of Outlook / Exchange. We have one problem with some
external teachers. These people do have an account associated to a mailbox
but they never use it. The problem is that while resources assignments
automatically appears in the Free/Busy planning, teachers assignments won't
appear until the teacher has accepted an appointment (which will never
happen). We are thus in a situation where we can't tell if a teacher is
available for a future appointment making the whole system useless for half
of the staff.

I tried to logon as each external teacher and go to Outlook Options
Calendar Options Resource Scheduling

I checked "automatically accept meeting requests..." and I have give editor
permissions to the organizer via the "set permissions" button. I would have
expected to get a resource-like behavior for external teachers but this
doesn't work.

Do I have to set "automatically decline conflicting / recurring meetings" as
well ?

Any help would be greatly appreciated.

Thanks,

Xavier

You'll only get a resource-like behavior if the teacher is invited as a Resource. Some of the tools at http://www.slipstick.com/calendar/skedresource.htm might help, though.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

"Xavier" wrote in message ...
Hello,

My customer is running OL2003 & SBS2003 (all with latest SP and patches).
The customer is a training company and they are currently using the resource
booking feature of Outlook / Exchange. We have one problem with some
external teachers. These people do have an account associated to a mailbox
but they never use it. The problem is that while resources assignments
automatically appears in the Free/Busy planning, teachers assignments won't
appear until the teacher has accepted an appointment (which will never
happen). We are thus in a situation where we can't tell if a teacher is
available for a future appointment making the whole system useless for half
of the staff.

I tried to logon as each external teacher and go to Outlook Options
Calendar Options Resource Scheduling

I checked "automatically accept meeting requests..." and I have give editor
permissions to the organizer via the "set permissions" button. I would have
expected to get a resource-like behavior for external teachers but this
doesn't work.

Do I have to set "automatically decline conflicting / recurring meetings" as
well ?

Any help would be greatly appreciated.

Thanks,

Xavier