Until last week(6/23/2008)week, I was able to connect to my primary
hotmail account through Outlook 2007 with Outlook Connector. Now I cannot
send or receive email with that hotmail account through Outlook 2007 with
Outlook Connector. A second hotmail account works fine sending and receiving
email through the connector and Outlook 2007. Browser access to the primary
email account is fine. No apparent errors in Outlook send/receive log now.
There were errors last week about not being able to connect to the account,
but they are no longer there.

Hi:
Mine has stopped working suddenly too. I tried to remove my hotmail account
from the Outlook 2007 and recreate the same again. However it does not work.



"Albertdude" wrote:

Until last week(6/23/2008)week, I was able to connect to my primary
hotmail account through Outlook 2007 with Outlook Connector. Now I cannot
send or receive email with that hotmail account through Outlook 2007 with
Outlook Connector. A second hotmail account works fine sending and receiving
email through the connector and Outlook 2007. Browser access to the primary
email account is fine. No apparent errors in Outlook send/receive log now.
There were errors last week about not being able to connect to the account,
but they are no longer there.

I'm having the same problem, and it just started today. I have 2 msn
accounts, and it's not finding any of my new mail for either.

"csjoshi" wrote:

Hi:
Mine has stopped working suddenly too. I tried to remove my hotmail account
from the Outlook 2007 and recreate the same again. However it does not work.



"Albertdude" wrote:

Until last week(6/23/2008)week, I was able to connect to my primary
hotmail account through Outlook 2007 with Outlook Connector. Now I cannot
send or receive email with that hotmail account through Outlook 2007 with
Outlook Connector. A second hotmail account works fine sending and receiving
email through the connector and Outlook 2007. Browser access to the primary
email account is fine. No apparent errors in Outlook send/receive log now.
There were errors last week about not being able to connect to the account,
but they are no longer there.

Mine quit on 7/22/08. The Status shows "connecting" continuously. I tried
to start a chat support session, but the MS support system keeps telling me
the Product ID is not valid. It is, I promise you, the Product ID shown in
the About Outlook Connector window.

"Albertdude" wrote:

Until last week(6/23/2008)week, I was able to connect to my primary
hotmail account through Outlook 2007 with Outlook Connector. Now I cannot
send or receive email with that hotmail account through Outlook 2007 with
Outlook Connector. A second hotmail account works fine sending and receiving
email through the connector and Outlook 2007. Browser access to the primary
email account is fine. No apparent errors in Outlook send/receive log now.
There were errors last week about not being able to connect to the account,
but they are no longer there.

I did the same...

"FairfieldKen" wrote:

Mine quit on 7/22/08. The Status shows "connecting" continuously. I tried
to start a chat support session, but the MS support system keeps telling me
the Product ID is not valid. It is, I promise you, the Product ID shown in
the About Outlook Connector window.

"Albertdude" wrote:

Until last week(6/23/2008)week, I was able to connect to my primary
hotmail account through Outlook 2007 with Outlook Connector. Now I cannot
send or receive email with that hotmail account through Outlook 2007 with
Outlook Connector. A second hotmail account works fine sending and receiving
email through the connector and Outlook 2007. Browser access to the primary
email account is fine. No apparent errors in Outlook send/receive log now.
There were errors last week about not being able to connect to the account,
but they are no longer there.

I have the same problem too.

I still can send, but no new email is received in outlook. Any solution?

"Albertdude" wrote:

Until last week(6/23/2008)week, I was able to connect to my primary
hotmail account through Outlook 2007 with Outlook Connector. Now I cannot
send or receive email with that hotmail account through Outlook 2007 with
Outlook Connector. A second hotmail account works fine sending and receiving
email through the connector and Outlook 2007. Browser access to the primary
email account is fine. No apparent errors in Outlook send/receive log now.
There were errors last week about not being able to connect to the account,
but they are no longer there.

Here too, everything stopped on Tuesday.... Product ID is valid and will not
let me start chat session

Exactly the same situation, right down to the server status giving a
continuous "connecting". Rebooted several times but still no joy. I also
attempted to start a chat session but the PID was not accepted.
Is there a place I can go that will provide a server status I can trust?

Thanks.
Junto

"FairfieldKen" wrote:

Mine quit on 7/22/08. The Status shows "connecting" continuously. I tried
to start a chat support session, but the MS support system keeps telling me
the Product ID is not valid. It is, I promise you, the Product ID shown in
the About Outlook Connector window.

"Albertdude" wrote:

Until last week(6/23/2008)week, I was able to connect to my primary
hotmail account through Outlook 2007 with Outlook Connector. Now I cannot
send or receive email with that hotmail account through Outlook 2007 with
Outlook Connector. A second hotmail account works fine sending and receiving
email through the connector and Outlook 2007. Browser access to the primary
email account is fine. No apparent errors in Outlook send/receive log now.
There were errors last week about not being able to connect to the account,
but they are no longer there.

I had same problem. There is a new version of Outlook Connector that you
need to download. I believe the date is 7/23/2008. Everything worked fine
after I installed the new update. This has happened before and there does
not seem to be an automatic update for connector....you just have to keep
looking for new updates. Hope this helps..

"Adam" wrote:


Here too, everything stopped on Tuesday.... Product ID is valid and will not
let me start chat session

Matt's suggestion worked for me...
got the answer guys - well at least it worked for me, check out the link:
http://www.microsoft.com/downloads/details.aspx?FamilyID=9A2279B1-DF0A-46E1-AA93-7D4870871ECF&displaylang=en

Date Published: 7/23/2008

I would say you need to update the connector - I did - it all works - AND the calendar connects - I have a free level hotmail account....


matt



"Junto" wrote:

Exactly the same situation, right down to the server status giving a
continuous "connecting". Rebooted several times but still no joy. I also
attempted to start a chat session but the PID was not accepted.
Is there a place I can go that will provide a server status I can trust?

Thanks.
Junto

"FairfieldKen" wrote:

Mine quit on 7/22/08. The Status shows "connecting" continuously. I tried
to start a chat support session, but the MS support system keeps telling me
the Product ID is not valid. It is, I promise you, the Product ID shown in
the About Outlook Connector window.

"Albertdude" wrote:

Until last week(6/23/2008)week, I was able to connect to my primary
hotmail account through Outlook 2007 with Outlook Connector. Now I cannot
send or receive email with that hotmail account through Outlook 2007 with
Outlook Connector. A second hotmail account works fine sending and receiving
email through the connector and Outlook 2007. Browser access to the primary
email account is fine. No apparent errors in Outlook send/receive log now.
There were errors last week about not being able to connect to the account,
but they are no longer there.