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Symantec Add-In
I had to reinstall Symantec AntiVirus on a workstation, now when I open
Outlook I get this error..... "The add-in "C:\Program Files\Symantec_Client_Security\Symantec AntiVirus..." could not be installed of loaded. This problem may be resolved by using Detect and Repair on the Help menu." I have used the Detect and Repair on the Help menu, and I also inserted the CD and tried to run a repair, and tried to reinstall. None of these options worked. I would appreciate any help I can get on this issue. I would uninstall Outlook then Install it again, but the user has 10-15 signatures. If there is a way to export those and import them when Outlook is installed again, that's what I will do. But I don't know of a way to do so. Thanks in advance for your help, fsunoles68. |
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Symantec Add-In
Try deleting/renaming the file named extend.dat. (This file may exist under
each user profile that logs onto 2000/XP) If that doesn't work, look in the registry under: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Exchange\Cli ent\Extensions to see if there is a reference to your bogus addin. "FSUNoles68" wrote in message ... I had to reinstall Symantec AntiVirus on a workstation, now when I open Outlook I get this error..... "The add-in "C:\Program Files\Symantec_Client_Security\Symantec AntiVirus..." could not be installed of loaded. This problem may be resolved by using Detect and Repair on the Help menu." I have used the Detect and Repair on the Help menu, and I also inserted the CD and tried to run a repair, and tried to reinstall. None of these options worked. I would appreciate any help I can get on this issue. I would uninstall Outlook then Install it again, but the user has 10-15 signatures. If there is a way to export those and import them when Outlook is installed again, that's what I will do. But I don't know of a way to do so. Thanks in advance for your help, fsunoles68. |
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