"Linda Gannon" wrote in message
...

Milly Staples wrote:

Linda Gannon asked:

Following directions to use Microsoft Outlook to view my Juno
webmail. Test settings failed. No instructions on what to do
next.
Anybody have this problem?


Juno mail is not supported in Outlook AFAIR - check with Juno.

Well, according to the Microsoft Help section in Outlook 2003, Juno
is
supported.
I did a search in the help section of Outlook using "web mail" and
came up
with the demo "Set up your Internet e-mail account to work with
Outlook". I
followed the instructions which were specific for Juno (there were
detailed
instructions for about a dozen different Internet web email sites)
but still
am getting the same error messages as others on this forum.

I emailed Juno 2 days ago but am still waiting for a response.

If your only access to your Juno account is through webmail, no
Microsoft e-mail client will work with it. The webmail support in
Outlook [Express] is for WebDAV scripting over HTTP to Microsoft's own
mail servers, not to anyone else's webmail servers. When you define
an HTTP account in Outlook [Express], you can only define a Hotmail
account. Microsoft knows how to interpret the WebDAV scripting used
in its e-mail clients to its mail server. However, WebDAV access to
free Hotmail accounts was terminated a long time ago so now even
Microsoft's e-mail clients cannot access new *free* Hotmail accounts
(and users that want that access using will need to PAY to upgrade
their Hotmail account).

You must have an account with Juno that provides for access to their
POP and SMTP mail servers to use local e-mail clients; otherwise, all
you probably get with the freebie account is webmail access (i.e., via
browser). You will have to PAY to upgrade from a freebie account at
Juno to get access to their POP and SMTP mail servers so that you can
then use *any* local e-mail client to access your account at Juno.
Did you even bother to search through Juno's online help pages? Took
me all of under a minute to find:

"After June 1, 2004, if you are Juno Free member, you will need to
connect to the Web to read and write email through Email on the Web."