Bruce,
1. Appreciate the guidance on the Virus protection software. Thx.
But . . .
2. The POP3 server connection problem I have currently occurs without any
virus protection software loaded at all (Security Centre shows it as not
loaded). How do I fix this problem ? Happy to load the new Virus Protection
software once i can get her email working properly.
thx,
Andy


"Bruce Hagen" wrote:

Get rid of McAfee altogether.

I use, and recommend, AVG Free:
http://free.grisoft.com/doc/2/lng/us/tpl/v5
or:
http://www.grisoft.com/doc/40/lng/ww

When prompted, choose Custom Installation and *uncheck* e-mail scanning when
you see the option.

Norton, and McAfee, products are not Outlook Express friendly, and I don't
know of any OE-MVP that would recommend using them.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"AGreenha" wrote in message
...
Bruce,
I too had a similar problem wherby the account connections settings (POP3
server and SMTP server) where not being retained after a reboot. This was
also on a new computer. Reading below I disabled first of all "Mcafee
VirusScan/VirusShield/Scan email and attachments" but the the same error
occurred trying to connect to the POP3 server on 127.0.0.1. I then
disabled
McAfee spamkiller as well and the problem remained - i finally uninstalled
all of Mcafee virus protection and the problem still remains. Each time I
rebooted and started clean before I tested Outlook. In the current
scenarion
(without any Mcafee virus protection) the dialogue box
(OE/Tools/Accounts/Propoerties/Servers) shows the correct server settings
and
they get retained between reboots but OE still fails connecting to the
POP3
server on 127.0.0.1.

This situation is complicated by the fact that i am debugging my mothers
cumpter 4,000 miles away in the UK. Any advise would be very much
appreciated.

Thx,
Andy

"Bruce Hagen" wrote:

This is usually caused by scanning e-mail, or an anti-spam program.

Turn off e-mail scanning in your anti-virus program. It is a redundant
layer
of protection that eats up CPUs and causes a multitude of problems such
as
time-outs and account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Lost e-mails after OE compact"
m wrote in message
...
I have setup accounts in my new pc with OE6. After computer restarts the
pop3
address changes back to loopback address and the pop3 port number
changes
back to the default. Thus I am not able to receive my gmails. Does
anybody
know how I can fix this annoying problem.