She either has more than one contacts folder and one is empty or a corrupted Outlook Address Book. The latter is the more likely. Remove the Outlook Address Book from the mail profile, then restart Outlook and add it back in.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx


"whoolly" wrote in message oups.com...
Hello,
I have an interesting problem that a user came to me with. She is using
Outlook 2003 and her contacts are empty. However, If I open up the
address book in Outlook there are 2 that I can choose from that have
all of her information. Now, since the Address Book in Outlook is just
basically a view of Contacts, how is it that her contacts list is
empty? How can I point her contacts list at one of these address books?
Pleas help.
Thanx,