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Old September 1st 06, 01:18 AM posted to microsoft.public.outlook.installation
Hal Hostetler [MVP P/I]
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Posts: 958
Default Stuck on Re-Install OL 2003

You probably corrupted the Outlook profile if you really did "replace the
pst file with this backed up pst file". The correct method is to keep the
new .PST file intact, RECONNECT your old .PST file:

http://office.microsoft.com/en-us/as...771141033.aspx
Reconnect your old Outlook data file

Then close the "New" .PST file Outlook created. Overwriting the .PST file
Outlook creates for a new profile with a saved .PST pretty much guarantees a
corrupted Outlook profile. Create a new profile and use the method above.

Hal
--
Hal Hostetler, CPBE --
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
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"Dana DeLouis" wrote in message
...
Hoping for a little hint on a problem.
I'm testing backup / restore, and am having problems with Contacts.
I'm about to do a clean install with a computer running Outlook 2003 at
home. I have a second computer for testing backup.

I've read some links given here recently.
I've saved my pst file to hard drive back up.
On a second computer that also has Outlook 2003, I replaced the pst file
with this backed up pst file.
Restored pst file is not read protected.
Mail is being sent to this one and only file.

All seems fine, except for Contacts. The contacts are all there, but when

I
go to compose a message, I get a message that says...
"The address book could not be displayed....It may have been moved....etc.

If I do Tools | Address Book, I get the same message.

So...I can see all my contacts, it's just that the program is not using

the
contacts in its pst file.
I've got the clean install on hold till I figure this out.

Thanks for any hints. I can't seem to find any related articles...

Dana
Windows XP, Office 2003
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