Patti,

There is a file called outcmd.dat. I renamed it as outcmd.old, and if i
recall, i had to re-install after that. everything has worked fine since
then. you may want to backup all your contacts, notes, appointments, etc.,
before you do that because i lost all mine. i was able to retrieve them from
a prior backup. i don't recall what the files are, but you should be able to
search microsoft to find out what you need to back them up. hope that helps.

randy

"Patti" wrote:

I'm having the same problem.

Did you ever figure out how to fix it.

Patti

" wrote:

I can not open Outlook after installing the application. The Outlook logo
comes up and then the message "Microsoft Outlook has encountered a problem
and needs to close...." comes up. Please tell MS about this problem.

I sent the report to MS. Do they do anything about the report?

Does anyone know how to fix this. I have unistalled the app and reinstalled
it but the same thing happens.

Frustrated