Sorry ( Vall is a typo ). I am brand new to this... Is there a simple set of
instructions somewhere that I can follow steo by step? I know this is simple
to you folks, but I am finding it very difficult.

"Lanwench [MVP - Exchange]" wrote:



In ,
Gino typed:
Vall...

amazing that there isn't an easy fix for this. The instructions
provided simply don't work ( tools-email accounts-view change email
accounts-deliver to new account-finish-close outlook and reopen ),
and none of the other offered explanations have worked either. As
this is such a common problem; why hasn't microsoft provided a very
EASY fix? I am more confused ( and frightened ) and don't want to
make the problem worse!

Not sure who Vall is - you've posted this as a new message, not a reply.

If you have a ghost PST showing up, your profile is corrupt. Create a new
mail profile in control panel | mail. Don't copy the existing one...