View Single Post
  #5  
Old January 14th 06, 10:03 PM posted to microsoft.public.outlook
Lanwench [MVP - Exchange]
external usenet poster
 
Posts: 651
Default Cannot Access E-Mail After Security Update



In ink.net,
J-Man typed:
"J-Man" wrote in message
ink.net...

"Lanwench [MVP - Exchange]"
ahoo.com wrote in
message ...


In ink.net,
J-Man typed:
Outlook 2003

I ran and installed the most recent security update (see Knowledge
Base 892843); ever since, I can no longer send or receive e-mails.
I checked all of the settings and nothing seems to have changed. What
gives?

What error messages do you get?


No error messages in Outlook; it just hangs and never finishes
accessing the e-mail. When I try to do "test settings" in the
account setup section, all the tests (except the first one for
finding the connection) fail, and the error messages are all of the
"the server was found, but there was no response from the server."


After MUCH trial and error, I think I've figured out where the
problem is: Norton Firewall. After installing the Outlook security
update, the first time I tried to access Outlook, Norton asked me if
I wanted to permit Outlook to access the internet. Although I let it
do so, it seems to not want to let e-mails through. When I turn off
the Firewall, it works fine. Similarly it works fine with Windows
Firewall turned on, and Norton off.
I wish Symantec would get their act together. Between this and the
problems LiveUpdate caused me last week, I'm more than ready to
permanently ditch any Symantec products.


I have, long ago. I'm just sad they bought Veritas....they'll soon destroy
BackupExec.


Ads