"J-Man" wrote in message
ink.net...

"Lanwench [MVP - Exchange]"
ahoo.com wrote in
message ...


In ink.net,
J-Man typed:
Outlook 2003

I ran and installed the most recent security update (see Knowledge
Base 892843); ever since, I can no longer send or receive e-mails. I
checked all of the settings and nothing seems to have changed. What
gives?

What error messages do you get?

No error messages in Outlook; it just hangs and never finishes accessing
the e-mail. When I try to do "test settings" in the account setup
section, all the tests (except the first one for finding the connection)
fail, and the error messages are all of the "the server was found, but
there was no response from the server."

After MUCH trial and error, I think I've figured out where the problem is:
Norton Firewall. After installing the Outlook security update, the first
time I tried to access Outlook, Norton asked me if I wanted to permit
Outlook to access the internet. Although I let it do so, it seems to not
want to let e-mails through. When I turn off the Firewall, it works fine.
Similarly it works fine with Windows Firewall turned on, and Norton off.

I wish Symantec would get their act together. Between this and the problems
LiveUpdate caused me last week, I'm more than ready to permanently ditch any
Symantec products.