Diane,

Thank you for the suggestions. I have changed the automatic send/receive to
every 10 minutes and also deleted the .srs file. Unfortunately, I do not
believe that this SRS change will be helpful since I previously created a
new profile (which in turn created a new srs file) and that did not help.

Also, the error occurs ONLY during a send/receive and I believe it is always
on the receive portion when I get the message.

If you have any other suggestions I would appreciate them.

Neil

"Diane Poremsky [MVP]" wrote in message
...
if it happens most often during send and receives, it's either the
frequency or a bad S/R group - you can try deleting the *.srs file and see
if that helps but I do know that frequent checks, especially if you have a
lot of accounts and more than 4 on the same server will cause problems and
crash mapi.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
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wrote in message
k.net...
Diane,

While I am checking 10 accounts, I do not have that much mail and it
probably takes less than a minute to get thru all accounts. I guess I
will raise it but I don't believe that is the problem.

Neil

"Diane Poremsky [MVP]" wrote in message
...
how many accounts are you checking? try raising the check time to 8 -10
min and see if it helps.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:



wrote in message
. net...
I am getting an error from Outlook 2003. It seems to happen at random
times but always seem to be during attempts to send/receive email. The
error does not happen every time. The error seems to occur every hour
or 2, even though I do a send/receive every 5 minutes. I tried doing a
repair and it did not help. I then did an uninstall and a new install
and that did not help. I then created a new profile and that did not
help. The error does not always occur on the same email account (I have
10 accounts, but have experimented with less accounts).

When the windows error message pops up and I view the error message it
shows:

Error signature

AppName: outlook.exe AppVer:11.0.8010.0 AppStamp:43d16d53
ModName: ntdll.dll ModVer: 5.1.2600.2180 ModStamp:411096b4
fdebug: 0 Offset: 00064ed1

Does anyone have any ideas on fixing the problem?

Thanks,
Neil