Try a new mail profile.

--�
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Douglas Hay asked:

| I have Outlook 2002, when I click SEND/RECEIVE, I get the error
| message "The Operation Failed". No error numbers are listed, that is
| the exact and complete message. I have looked on the Microsoft
| website and nothing there was helpful. I tried deleting the email
| account and adding it, I also uninstalled Outlook and reinstalled it.
| I can 'Test' my account settings and it passes, but I never receive
| the test email. I can compose an email and click 'Send' and that
| works fine. It is not an ISP problem as Outlook Express works fine.
|
| So I can send email, but cannot receive it.
|
| Thanks for any suggestions!
|
| Doug