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Old February 17th 06, 07:16 PM posted to microsoft.public.outlook
Brian Tillman
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Posts: 17,452
Default I CANNOT FIND OUTLOOK!! HELP!!

schmilary wrote:

I have synced my Palm with Outlook, but the data doesn't present
itself when I open the program.


I simply don't see how this is possible. If you have one mail profile, that
mail profile will have a default message store and the sync software will
use that message store. Outlook will too. It can't use any other. If you
have more than one profile, you have not selected a default profile, and
none are active when you sync, you'll be prompted for which profile to use.
Outlook will do the same. That profile will have a default message store
and both Outlook and the sync software will use it. It can't do anything
else. If you have more than one mail profile and you've select a default
profile, then you'll have the same conditions as occur with a single
profile. It is impossible for anything else to occur.

I searched my computer for the data
using the Outlook extension .pst and found one result with the
search. The file size was about as large as I'd expect it to be
given the number of contacts in my palm, but the icon associated with
the file is a non-proprietary icon. What does this mean???


It doesn't mean anything. The icon is of no import. In fact the
unassociated icon is exactly what you SHOULD see.

Anyway, if I double click
on the file in my search results, a dialogue box opens up and says
it doesn't know which app to use to open the file and asks if I want
to search the web to find an appropriate app or if I want to search a
list of available apps on my computer.


Normal. You shouldn't be opening PSTs from Windows Explorer.

Having given up on that for the moment, I figured I'd work on
something else. I tried to do the basic importing and exporting to
and from Outlook.


Never import from a PST. You lose data and there is no need.

I will have to do this alot in the next couple of
weeks. Upon attempting to export, I received an error message saying
that the import/export drivers are not installed and would I like to
install them now? I say yes, it says I need a disk, I insert the
disk that I have for Microsoft Office 2000 Professional, and select
Outlook to re-install. It does it's thing, and seems to be
installing.


Never export to a PST. You lose data and there is no need.

Why don't you try to open it as I've already suggested? Start Outlook and
click FileOpenOutlook Data File, browse to the PST, select it, and click
OK.
--
Brian Tillman

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