View Single Post
  #3  
Old April 21st 06, 02:02 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
[email protected]
external usenet poster
 
Posts: 1
Default I cannot open Outlook Express

I am having the same/similar situation here for 4 days now. Only
tonight
I confirmed where it is comimg from. I am computer savy too but I
could
not fix the address book fail to load problem. But restoring XP fixed
the
problem. then it would fail again AFTER the automatic update..
Has anyone else found this problem? ANd what is the real fix?


Susanne wrote:
Hello,
I'm having a real problem here. After an automatic update of some kind,
when I opened Outllook Exress, it said that my adress book had been
corrupted and it would try to restore it. Apparently it failed, because
Outlook Express was not functioning at all. So I read some of the
postings on this group and tried several of the suggestions, including
doing a repair of Windows XP -- THREE TIMES! No good. I've been
fiddling around trying dfferent ineffecual things, but still no good.
Now Outlook Express won't open at all. I just get the "Outlook Express
has encountered a problem and needs to close" message. The error report
contains the following information:
AppName: msimn.ede
AppVer: 6.0.2800.1123
ModName: wab32.dll
ModVer: 6.0.2800.1106
Offset: 0000c057
This is causing me considerable difficulties, as I am currently
promoting a newly published book through our website, and cannot do any
emailings at all. Everything's come to a screeching halt.
I'm not very technically advanced with the computer, but I cannot
afford to pay Microsoft their telephone support fee, so I need to be
able to fix this myself.
Hopefully,
Susanne


Ads