Hi,

I am new to VBA but I think this is the only way to get an accurate count of outlook conversations in my company's shared support inbox.

Here is what I want to do:
After my support team responds to a ticket, they put the conversation of messages into the "Archived" folder and categorize the issue type.

How can I count the # of unique conversations in this archive folder BY a category type. I would like to do this report at the end of every month so a filter by date range would be great.

Any suggestions?

Thanks!
A New User