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Old July 15th 09, 07:07 PM posted to microsoft.public.outlook
Brian Tillman [MVP - Outlook]
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Posts: 4,874
Default Mail not getting through for ISP

"Andy" wrote in message
...

Any ideas please why OL 2007 won't collect my mail when MS mail will?


There are a number of reasons why this might happen. One is that your
firewall isn't configured to allow Outlook to access the port. Another is
that you have an antivirus or -spam scanner integrated with Outlook and it's
interfering. Exactly what does happen when you click Send/Receive? Any
errors? How about when you click the "Test" button in the account properties?
Did you enable diagnostic logging to see what happens during the send/receive
process?
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Brian Tillman [MVP-Outlook]

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