AV intergration is the cause of many Outlook probs

"Andy" wrote in message
news
How can I find a bad message? I'll happily junk it if I can find it.

MY ISP installed new Macafee virus scan but they (British Telecom) must
have
several millions users in the UK, so I guess this has been well tried and
tested.

Andy

"Diane Poremsky [MVP]" wrote:

Are you using a virus or spam scanner on incoming mail? They can cause
issues such as this. The only other reason outlook wouldn't download all
the
mail is if it was malformed. When this happens it usually stops
downloading
until you get rid of the bad message (by deleting it online).

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:


EMO - a weekly newsletter about Outlook and Exchange:


Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

"Andy" wrote in message
...
OL 2007 and Vista.

All my mail is (was) backed up at my ISP. They have checked everything
at
their end and all is fine. I get the occassional mail but had 80 mails
in
my
ISP mail box.

I tried repairing OL this didn't help. I then unistalled Office 2007
with
OL
2007 and reinstalled. Still the mail was not collected from
"mail.btinternet.com". I call ed the ISP and agian they said all was
well
at
thier end. They suggested I set up MS mail and give it all the same
details
as OL has which I did. 89 e-mails came straight in to MS mail and all
was
retrived fine. But I want OL 2007 to work as it should as MS mail is
not
right for me.

Any ideas please why OL 2007 won't collect my mail when MS mail will?

Andy