You can change the sort order in your contacts to be sorted by the 'file as'
field, with the following steps

Sort the Contacts list by the File As field
Start Outlook.
On the Tools menu, click E-mail accounts.
Click View or change existing directories or address books, and then click
Next.
Click Outlook Address Book, and then click Change.
Under Outlook Address Books, click Contacts: Mailbox - YourMailboxName, and
then under Show names by, click File As (Smith, John).
Click Close, and then click Finish.
Verify that the newly created contacts are filed in last name, first name
order
On the Tools menu, click Options.
Click the Preferences tab, and then click Contact Options.
In the Default "File As" order list, click Last, First.
Click OK twice.
To view the new Contacts list sort order, restart Outlook.
Note If you want to display a particular contact in a different order than
the rest of the Contact list, you can modify the File As field in individual
contact cards. For example, you may want to sort some contacts by the Company
field.

http://office.microsoft.com/en-us/as...565141033.aspx


"tlc" wrote:

When addressing mail from Contacts, the display should be configurable by
"file as" or "company". The current display, alphabetical by display name,
is nearly useless.

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