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Old November 21st 08, 03:54 PM posted to microsoft.public.outlook
Mladen J.
external usenet poster
 
Posts: 5
Default Outlook - Application Error - PLEASE HELP

Thank you for your reply K. Orlando,

This was not an upgrade it was fresh install of Office 2007. IT has all the
latest updates.

CutePDF not installed on any of the clients machines.

First, I'll update the NIC driver then if that doesn't work, another method
I’ll try inserting another NIC card on clients computer. Will let you know
what happens with this.


"K. Orland" wrote:

You may want to update your NIC driver, one of the bits of information I
found on the first error is that if it's tied to catergory (101), it could be
a NIC issue. The poster had resolved their issue by either updating the NIC
driver or replacing the NIC altogether.

Another suggestion is that if this was an in place upgrade from 2003, you
may want to uninstall and do a fresh, clean install of 2007.

I've also seen some people have this issue if they run CutePDF. Uninstalling
it resolved the problem.

Unfortunately, that's all I've got on it. Hopefully someone else can come
along and give you something a little more helpful if the above doesn't work
for you or apply.

--
Kathleen Orland - MVP Outlook
Outlook Tips: http://www.outlook-tips.net/
http://www.howto-outlook.com/



"Mladen J." wrote:

Errors come from two different machines. Symptoms are same; Outlook closes on
them instantly. It doesn't occur all the time but periodically it'll happen.
Outlook 2007 has two addins. 1) MSCRMAddin, 2) PST Backup

Has anyone experienced something like this? All help is needed. Thanks in
advance.


Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 20/11/2008
Time: 3:51:22 PM
User: N/A
Computer: ADNBK0022
Description:
Hanging application OUTLOOK.EXE, version 12.0.6316.5000, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 4f 55 54 4c 4f 4f OUTLOO
0018: 4b 2e 45 58 45 20 31 32 K.EXE 12
0020: 2e 30 2e 36 33 31 36 2e .0.6316.
0028: 35 30 30 30 20 69 6e 20 5000 in
0030: 68 75 6e 67 61 70 70 20 hungapp
0038: 30 2e 30 2e 30 2e 30 20 0.0.0.0
0040: 61 74 20 6f 66 66 73 65 at offse
0048: 74 20 30 30 30 30 30 30 t 000000
0050: 30 30 00


Event Type: Error
Event Source: Microsoft Office 12
Event Category: None
Event ID: 1000
Date: 12/11/2008
Time: 4:22:00 PM
User: N/A
Computer: ADWKS0021
Description:
Faulting application outlook.exe, version 12.0.6316.5000, stamp 4833a470,
faulting module wwlib.dll, version 12.0.6311.5000, stamp 47fe9eee, debug? 0,
fault address 0x00025eb3.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 00 70 00 70 00 6c 00 A.p.p.l.
0008: 69 00 63 00 61 00 74 00 i.c.a.t.
0010: 69 00 6f 00 6e 00 20 00 i.o.n. .
0018: 46 00 61 00 69 00 6c 00 F.a.i.l.
0020: 75 00 72 00 65 00 20 00 u.r.e. .
0028: 20 00 6f 00 75 00 74 00 .o.u.t.
0030: 6c 00 6f 00 6f 00 6b 00 l.o.o.k.
0038: 2e 00 65 00 78 00 65 00 ..e.x.e.
0040: 20 00 31 00 32 00 2e 00 .1.2...
0048: 30 00 2e 00 36 00 33 00 0...6.3.
0050: 31 00 36 00 2e 00 35 00 1.6...5.
0058: 30 00 30 00 30 00 20 00 0.0.0. .
0060: 34 00 38 00 33 00 33 00 4.8.3.3.
0068: 61 00 34 00 37 00 30 00 a.4.7.0.
0070: 20 00 69 00 6e 00 20 00 .i.n. .
0078: 77 00 77 00 6c 00 69 00 w.w.l.i.
0080: 62 00 2e 00 64 00 6c 00 b...d.l.
0088: 6c 00 20 00 31 00 32 00 l. .1.2.
0090: 2e 00 30 00 2e 00 36 00 ..0...6.
0098: 33 00 31 00 31 00 2e 00 3.1.1...
00a0: 35 00 30 00 30 00 30 00 5.0.0.0.
00a8: 20 00 34 00 37 00 66 00 .4.7.f.
00b0: 65 00 39 00 65 00 65 00 e.9.e.e.
00b8: 65 00 20 00 66 00 44 00 e. .f.D.
00c0: 65 00 62 00 75 00 67 00 e.b.u.g.
00c8: 20 00 30 00 20 00 61 00 .0. .a.
00d0: 74 00 20 00 6f 00 66 00 t. .o.f.
00d8: 66 00 73 00 65 00 74 00 f.s.e.t.
00e0: 20 00 30 00 30 00 30 00 .0.0.0.
00e8: 32 00 35 00 65 00 62 00 2.5.e.b.
00f0: 33 00 0d 00 0a 00 3.....




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