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Old November 7th 08, 12:34 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
najfi
external usenet poster
 
Posts: 3
Default Lost Outlook Icon and Files


"phal" wrote in message
...
Thanks everyone for the help....gary

"PA Bear [MS MVP]" wrote:

Format & reinstall Windows.

phal wrote:
Hello,

I did a upgrade install ( as repair option was not offered) with a
Registered Slipstreamed Windows XP Pro SP3 Version.
The machine is on Auto Update w/ Microsoft Update and all patches are
current. I am running Zone Alarm and Avast AV.
The machine is now password protected to keep the kiddes away and the
firewall and AV come on at boot and turn off at shutdown.
I ran a scan yesterday and was showing clean of malware.

The problems I was having before the update with Win XP were related to
the
worm. Even after I removed the worm, Avast AV, Spybot S&D, and AdAware
would
either fail to load or fail to update. The upgrade fixed that problem.
I had no other problems until IE7 gave me the (null) error. I was told
to
uninstall IE7 and reinstall. I uninstalled through control panel, would
this
have uninstalled IE6 also? Then ran microsoft update and reinstalled 7.
That
was when Outlook disappeared.
Any other ideas, I will be happy to try them,

thanks to all.....gary



"PA Bear, MS MVP" wrote:

OP posts the following in WinXP General on 25 Oct-08:

QP
Well, I had enough sense to use system restore and got my email back
with
everything intact. Obviously the original files are around somewhere
or they
would be gone when I restored, I just cannot get to them.

Again I got the (null) error, so I exported and saved everything in OE
I
cared about.

I uninstalled IE7, reinstalled from Microsoft Update. After install,
again
my email program disappeared. My original icon is there this time, but
again
when I click on it, I get the internet properties window.
I do not have the "Outlook Express cannot be started, application was
unable
to create the font cashe object (0x8007000E, 127)" error message
because I
did not try to restore the shortcut (msimn.exe). This time the icon
was the
same as my old one. but still, I have no files or application with my
old
icon. Apparrently the missing icon had nothing to do with my problem,
I can use system restore again and get OE back. But if I do, I am sure
I
will get the (null) error along with. Then the IE7 uninstall reinstall
will
kill it again.
I recently had a problem with a very nasty worm. I cleaned the worm
after
weeks of work and at that time the email was fine. I reinstalled my
registered Pro version of Windows XP after cleaning and some little
crap I
was having problems with went away. I am still testing clean, but this
could
though have something to do with the problem.
I really hate to format after working for weeks removing the worm and
finally getting everything working again
Is it possible to download IE6 somewhere and try that?
/QP
--
~PA Bear, posted via Google Groups

On Oct 23, 1:54 pm, "Michael Santovec"
wrote:
Installing IE7 should not have installed or changed any Outlook
Express
icon. The new icon you found sounds more like an IE icon.

For the error you are getting, see:
OLEXP: Font Cache Error (0x8007000E, 183) When You Start Outlook
Expresshttp://support.microsoft.com/?kbid=232169

"phal" wrote:
My IE7 was corrupted and getting the "cannot find (null)" error. I
looked
up the error in this community and uninstalled and
downloaded/installed IE7
again as suggested . When I restarted the computer there was a new
outlook
exp. icon which when I clicked on it, would only open internet
properties.
I found a thread on how to restore the icon (msimn.exe) , but when I
use the
restored icon I get this error:
"Outlook Express cannot be started. The application was unable to
create the
font cashe object (0x8007000E, 127)"
Can anyone help me find the original program .exe, or were the files
lost
with the IE install?





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