is the email address underlined? did you try running scanpst on the pst too?

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Diane Poremsky [MVP - Outlook]
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"12Danny12" wrote in message
...
My boss went over the 2g size limit of his PST file the other day and the
VP
used "Kernel for Outlook" to recover/resize it. Now when he opens his
email
and looks at his contact list, everyone is there and you can see the email
addy for them. But when you try to create a new message it says there is
no
address associated with the contact.
I installed the Thunderbird email app. and imported his contact list from
Outlook and got almost the same thing, all the information for each
contact,
but no associated email address. I've searched this and the microsoft
forum
but so far only found one fleeting glimpse of a mapping issue, so maybe
somebody out there can share some info?