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Old August 17th 08, 02:59 AM posted to microsoft.public.outlook.contacts
Milly Staples [MVP - Outlook][_2_]
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Posts: 2,202
Default Outlook crashed and can not open

Do as the message says, use scanpst.exe to repair your file. D&R is not
using scanpst.exe.

--
Milly Staples [MVP - Outlook]

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How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, superbrat asked:

| For some unknown reason Outlook crashed and is giving me this error
| message: "The set of folders cannot be opened. Errors detected in
| file" then c:users link to .pst. "Quit outlook and all mail enabled
| applications, and then use the inbox reapir tool (scanpst.exe) to
| diagnose & repair error in file. Where is this repair inbox? I went
| to control panel and tried to repair from there. It says it is
| repaired and when I try to open it starts then gives me the same
| error message. If I uninstall and reinstall will I lose everything?
| contact is big concern. I see a .pst file but if I uninstall will
| that go away and how do I import that into the newly installed
| Outlook. I do have Mozy backup will that have the information I
| need?


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