Outlook Banter - View Single Post - outlook express 6 won't switch identities

**Tami**

I will follow your advice ...

"PA Bear [MS MVP]" wrote:

Do you always adhere to all of the following caveats, Tami?...

General OE Caveats:

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [removed in WinXP SP2] and frequently
perform a manual compact of all OE folders while "working offline". More at
http://www.insideoe.com/files/maintain.htm

- WinXP SP2 only: Do not cancel Automatic Compacting, should it occur, and
do not attempt to close OE via Task Manager or shutdown your machine if
Automatic Compacting is taking place.

- Disable email scanning by your anti-virus application. It can cause
corruption (i.e., loss of messages), it provides no additional protection,
and even Symantec says it's not necessary:

QP
Disabling Email Scanning does not leave you unprotected against viruses that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions.
/QP
http://service1.symantec.com/SUPPORT...02111812533106
--
~PA Bear

Tami wrote:
File/Identities/Manage= no "main" listed. Just under our names. Thanks
for your help.

"PA Bear [MS MVP]" wrote:

I'm still awaiting your answer to my question, Tami:

Also open File | Identities | Mangage identities: Is one of your
identities named Main Identity?
--
~PA Bear

Tami wrote:
So there's nothing I can do to fix this? Should I try the downloads
I've
seen that are supposed to fix/repair outlook?

"PA Bear [MS MVP]" wrote:

Thank you. Your WinXP SP2 machine is fully patched.

Repost:
Also open File | Identities | Mangage identities: Is one of your
identities
named Main Identity?
--
~PA Bear

Tami wrote:
inetcomm.dll = 6.00.2900.3198
directdb.dll = 6.00.2900.3138

"PA Bear [MS MVP]" wrote:

Open OE Help | about: Tell me what versions of INETCOMM.DLL and
DIRECTDB.DLL are listed in the Files window.

Also open File | Identities | Mangage identities: Is one of your
identities
named Main Identity?
--
Tami wrote:
Using XP. I'm not sure. How do I check that? Thank you.

"PA Bear [MS MVP]" wrote:
Windows version? Is the machine fully patched at Windows Update?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Tami wrote:
I use outlook express 6 and sometimes it won't switch identities.
It
just
"goes away" and I have to reboot before I can get into OE again.
Any
suggestions?