We have several users sharing a mailbox using the "Open these additional
mailboxes" option. Trouble is even if the VBA code is setup using this
configuration the procedure will not fire. If I create a new profile and
start outlook directly to this mailbox the sub routine fires just fine.

Does NewMailEx only work when you open the mailbox directly? Or am I doing
something wrong or is there a better way to do this?

Private Sub Application_NewMailEx(ByVal EntryIDCollection As String)

.....stuff

end sub

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Trefor