Uninstalling and reinstalling Outlook won't help a thing. All your profiles'
registry settings will remain.
Creating a new profile correctly and connecting it correctly to an intact
PST file will fix this issue. You must not be doing that. We still have no
idea what you are doing or how you disrupted the connection between your
Outlook profile and your data file.
--
Russ Valentine
[MVP-Outlook]
"Ralph" wrote in message
...
Russ,

I have access to both an AOL account and a Road Runer Account. The Road
Runer account is a POP3 account. When I deleted my AOL profile and put in
my
Road Runner Profile I got the same error message that I wrote above. I'm
using the same Outlook 2003 program and it'[s working fine on my desktop
computer(XP).I've even tried copying the .pst file from one computer to
another, alas still won't open.

Do you know of any way I can uninstall Office 2003 from where I got the
Outlook, as a clean fresh uninstall and than start over i.e, removing all
Registry entries etc.
I do have back ups of all my data files.

Thanks for any sugestions

"Russ Valentine [MVP-Outlook]" wrote:

"Information store" is the data file that Outlook uses. Since you posted
in
an Outlook group, I naturally assumed you were using one of the native
transports and data files that Outlook supports. Turns out, you are using
a
third party transport with its own proprietary data file. Accordingly,
you
question should be directed to AOL, not Outlook.
--
Russ Valentine
[MVP-Outlook]
"Ralph" wrote in message
...
I'm really a novice at this. I don't know what is meant by "information
store"
I only know what the eror message said

I set up AOL using an IMAP type to connect, if this is what you meant.
Could
you be more specific.

Thanks for youre reply

Ralph
"Russ Valentine [MVP-Outlook]" wrote:

What we need to know is what information store you are using and how
you
configured Outlook to connect to it. We also need to know the steps
that
created this behavior.
--
Russ Valentine
[MVP-Outlook]
"Ralph" wrote in message
...
I have tried so many "fixes", nothing seems to work. I'm using
Outlook
2003
on a Vista laptop.

Here's the error message"Unable to open your default email folders.
The
information store store could not be opened"

I've tried, new profiles, uinstalling, safe mode etc.

Any sugestions