The difference is whether they're using Word as the email editor or not.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx


"dhknoxville" wrote in message ...
Some of my users can type a message, click Print Preview and it shows the
entire e-mail To; From, Subject, Date plus the body of the e-mail. Others it
only shows the body. I can find no differences in the settings. What am I
overlooking?

We are running Outlook 2003. Myine has SP2 the others do not.