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Old March 31st 08, 11:05 PM posted to microsoft.public.outlook.contacts
Diane Poremsky {MVP}
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Posts: 1,260
Default Contacts are missing when I click the To, Cc, or Bcc buttons

When you are missing the address book service in Outlook 2007, you need a
new profile. The old method (used with outlook 2003 and older) of removing
it then adding it back does not work with 2007.

Close Outlook. Go to Control panel, mail. Look at Profiles and click Add.
Enter all the info and after you are done - go back into the profile and
change the pst in the default delivery location to use the one you tried to
use with the old profile.
http://www.outlook-tips.net/beginner/connect_pst.htm

Do not open Outlook until you've set the profile to use the old pst.

You can delete the old profile at any point, but I recommend doing it after
you make a new profile - you do not want to use the same name for the new
profile.


--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

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** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **


"Neb Okla" wrote in message
...
"Brian Tillman" wrote in message
...
Neb Okla wrote:

I can see the contacts when I click on the Contacts section button in
Outlook 2007.


I don't believe any of the articles you cited makes the explicit
statement that you should start with a new mail profile, add your PST to
it, then add the Outlook Address Book service to it prior to starting
Outlook for the first time.


How can I start with a new mail profile and add a PST and OAB to it before
starting Outlook? Is this done at the command line somehow?

Considering that I've already started Outlook for the first time at this
point, how would I go about this fix?

I tried renaming the existing Outlook.pst and replacing it with the one
from my old machine but I have the same problem and some Contact
subfolders aren't being displayed anymore.


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