You could review this KB article, but the fix it indicates does not work
(download link to install IE/OE 5.5). However, you could try downloading a
version of IE/OE6 from this link:
http://www.microsoft.com/windows/ie/...1/default.mspx

249893 - OLEXP: Error Message: The Identity Login Could Not Be Started:
http://support.microsoft.com/default...;en-us;Q249893

And other users have reported that you can use this method to
remove/reinstall IE/OE6 on versions of Windows (except for Windows 95):
How to Reinstall or Repair Internet Explorer and Outlook Express in Windows:
http://support.microsoft.com/default...;en-us;Q318378

Or try the fixes outlined by Robear Dyer and Frank Saunders in their replies
to your post since they most likely will also help fix the problem. Good
luck.
--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.
Thanks.





wrote in message
ups.com...
Hi all,
I've been googling for a while and cannot seem to find an answer so I
hope I can get some assistance here.
My mother's PC is running Win ME (I know, get rid of it) and the other
day, she went to launch Outlook Express and got the following error
messages:
Msimn caused an error ... Msident.dll - Msimn will now close--
Followed by "Identity Logon could not be started and then MSOE.dll
could not be initialized".
I was going to reload IE6 and OE but I got error message trying to do
that. I have tried to "repair" through Control Panel/Add-Remove and
that gives me the error message "Rundll32.dll caused an error in
Kernel32.dll" and the program closes.
Any suggestions other than dumping the OS and reformatting?
Many thanks for any suggestions.
Faith