Start he http://www.insideoe.com/problems/errors.htm#crash

General OE Caveats:

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [N/A in SP2] and frequently perform a manual
compact of all OE folders while "working offline". More at
http://www.insideoe.com/files/maintain.htm.

- Do not attempt to close OE via Task Manager or shutdown your machine if
Automatic Compacting is taking place (WinXP SP2 only).

- Your anti-virus application's email scanning feature can also cause
corruption. Disable it. It provides no additional protection.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), AH-VSOP


wrote:
Hi all,
I've been googling for a while and cannot seem to find an answer so I
hope I can get some assistance here.
My mother's PC is running Win ME (I know, get rid of it) and the other
day, she went to launch Outlook Express and got the following error
messages:
Msimn caused an error ... Msident.dll - Msimn will now close--
Followed by "Identity Logon could not be started and then MSOE.dll
could not be initialized".
I was going to reload IE6 and OE but I got error message trying to do
that. I have tried to "repair" through Control Panel/Add-Remove and
that gives me the error message "Rundll32.dll caused an error in
Kernel32.dll" and the program closes.
Any suggestions other than dumping the OS and reformatting?
Many thanks for any suggestions.
Faith