I wouldn't have minded a new Mail profile.
He had me create a new user/login and told me never to go back!
I know that I can grab everything I need and copy it over but
stil...scorched earth is a little drastic.
He had me walk thru the steps to setup a new user/login, not change my mail
profile.

Yes, it works now.

happy new Year.

--
Jim


"Milly Staples [MVP - Outlook]" wrote:

Do you have a working Outlook now? There is your answer. Creating a new mail profile will fix a lot of problems but it is a scorched earth solution at best.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, JimmysBBQ asked:

| Craig,
| The tech told me that my whole profile was hosed and that I should
| create a new one and never go back to the old one. seriously, he did.
| So I did because the pain was too much, and the waiting too long.
| Quite a PITA.
|
| Milly, what do you think of the resolution?
|
|| I have the same problem. Did you ever get this resolved?
||
||
||
|| "JimmysBBQ" wrote:
||
||| I have installed, uninstalled Outlook 2007 12 times.
||| I have repaired and re-repaired, not booted between installs and
||| booted(soft and hard) between installs.
||| I keep getting this error message:
||| "the file Crypt32.dll is incompatible with Microsoft Office Outlook"
|||
||| Anyone have any ideas?
||| I have spent 6 hours working on this.
||| It shouldn't be this hard.
|||
||| Running
||| xp sp2
||| Office Home & Student 2007
||| Outlook 2007 purchased seperately and installed after Office
||| Thanks
||| --
||| Jim