Jim, I only have 1 account on this PC (name: 'Kevin Bean' - administrator
account), which is my personal/home PC. The only other account is the Guest
account, which is turned off.

There is no 'identities' key at 'HKEY_CURRENT_USER\Identities\{numeric
ID}\Software\Microsoft\Outlook Express\5.0'.

I suspect that the problem is caused by a configuration error, but have not
been able to establish how to rectify the problem.

Kevin.



"Jim Pickering" wrote in message
...
How many accounts have you created on this computer? Do you find an
Identities key in the registry at this location:
Is this your personally owned computer? Or is it one you've been
using at work? If at work, you should always consult with your IT
personnel prior to making any changes. The options we recommend in these
newsgroups are generally only related to the home user.
--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.
Thanks.