Unable to create or change an identity in Windows XP.

Open Start/Run and type: gpedit.msc
Open User Configuration.
Open Administrative Templates.
Open Windows Components (right hand pane).
Open Internet Explorer (right hand pane).
Scroll to Identity Manager (usually 3rd from bottom) and click Disabled and
Apply.


Prevents users from configuring unique identities by using Identity Manager.

Identity Manager enables users to create multiple accounts, such as e-mail
accounts, on the same computer. Each user has a unique identity, with a
different password and different program preferences.

If you enable this policy, users will not be able to create new identities,
manage existing identities, or switch identities. The Switch Identity option
will be removed from the File menu in Address Book.

If you disable this policy or do not configure it, users can set up and
change identities.
--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.
Thanks.


"Kevin Bean" wrote in message
...
Can anyone help with troubleshooting when the 'Identities' option is
missing in the File menu.

I am using Outlook Express v 6.00.2900.21800 on WindowsXP SP2 with all
patches etc.

thanks,