Thread: outgoing msg
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Old February 16th 06, 07:24 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Bruce Hagen
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Posts: 10,210
Default outgoing msg

First, turn off e-mail scanning in your anti-virus program. It is a
redundant layer of protection and may be the cause.

It is more likely to be either a damaged Outbox, or Sent Items. Do this for
the Outbox, and if the problem persists, repeat for Sent Items *after* you
move any mail you wish to save.

Tools | Options | Maintenance | Store folder will reveal the location of
your Outlook Express files. Press the Tab key to highlight the folder
location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the
location in the box - Click OK and you'll see the OE files. Otherwise, write
the location down and navigate to it in Windows Explorer.

In WindowsXP, 2K & 3K, the OE user files (DBX and WAB) are by default marked
as hidden. To view these files in Explorer, you must enable Show Hidden
Files and Folders under Start | Control Panel | Folder Options | View.

With OE closed, find the DBX file for the folder in question {Outbox.dbx}
and delete it. A new one will be created automatically when you open OE.

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move your
mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.

In Tools | Options | Maintenance: Uncheck Compact messages in background and
leave it unchecked. {N/A if running XP/SP2}.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Bill H." wrote in message
...
The outbox is empty, yet someone keeps receiving the same msg over and
over
from this client.

Is there anything in OE that we can check to be certain the problem does
not
originate with the sending computer?

This has happened more than once with more than one recepient. AFAIK, the
sending computer is free of viruses.

Thanks.

--
Bill



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