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Old October 21st 07, 04:05 PM posted to microsoft.public.outlook.installation
Henry H[_2_]
external usenet poster
 
Posts: 4
Default How do I COMPLETELY remove Outlook 2007?

To reproduce the problem: 1. Open Outlook & log into exchange server 2.
Wait. :-)

I've tried a number of things, including safe mode, disabling all add-ins,
etc. Nothing has helped. If I look in the event logs, I see the following
for each crash:

Faulting application outlook.exe, version 12.0.6027.5000, stamp 467eb4e3,
faulting module ntdll.dll, version 5.1.2600.2180, stamp 411096b4, debug? 0,
fault address 0x00018fea.

and immediately after:
Bucket 471783606, bucket table 1, faulting application outlook.exe, version
12.0.6027.5000, stamp 467eb4e3, faulting module ntdll.dll, version
5.1.2600.2180, stamp 411096b4, debug? 0, fault address 0x00018fea.

The crashes appear to be happening during a time of disconnection from the
exchange server (I'm always a remote user (I live in Central America and the
Exchange server is in MN)).

I think that I may be on to something, so I'm going to watch a while and see
what happens.

Thanks,
Henry

"Russ Valentine [MVP-Outlook]" wrote:

Not without precise steps to repro and error messages. Uninstalling and
reinstalling will not help. Have you asked your Exchange Administrator?
--
Russ Valentine
[MVP-Outlook]
"Henry H" wrote in message
...
OK, created a new profile. Recreated my exchange and pop3 accounts.
Crashed
after 2 hours. Any other ideas?

- Henry

"Russ Valentine [MVP-Outlook]" wrote:

Why would you not? Copying your old profile copies the problem.
Create a new one.
--
Russ Valentine
[MVP-Outlook]
"Henry H" wrote in message
...
I created a copy my original profile: still crashes. Would I possibly
have
a
different outcome if I created a new profile from "scratch"?

BTW: I tried starting Outlook in Safe mode: ran faster, but still
crashed.

"Milly Staples [MVP - Outlook]" wrote:

New mail profile.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Henry H asked:

| Last week, after doing some MS updates, my Outlook 2007 started
| routinely crashing for no apparent reason. I've tried a repair, no
| effect. I've tried removing Outlook by choosing "not available" in
| the setup application, rebooting and reinstalling (selecting "run
all
| from my computer"). What I found on the return was that my entire
| profile was intact, including my exchange and pop settings and the
| additional pst files that I use. What I would like to do it to
| COMPLETELY uninstall Outlook and try a clean install to see if that
| will fix the problem. That is, unless you have any other ideas to
| fix the random crashing. Thanks, Henry



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