well, you really aren't at risk of losing the pst, but copying them will
suffice...

You earlier mentioned you dual boot. Are you using the same office install
for both OS's (sharing the office files to save drive space)? That can be
problematic, especially if you installed an update in one OS but not in
another.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

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"Roxana" wrote in message
...
Okie-Dokie...I'm now prepared for that eventuality (mdm, et al). g

Diane wrote: "... it's been forever since I used ol2002."
Truly, I'd like to upgrade to Outlook 2003 (but not beyond).... I could
surely use that 20 GB capacity over this easily exceeded 2 GB limit in
ol2002. (But alas, that's what I have, so...)

Back to the issue at hand:
I suppose I'll be taking that plunge after a small repast (and exporting /
backing-up my .PST files - I cannot afford to take any chances, but then
again, who can ? lol)

I'll post back when I've completed this "venture into the unknown". If
this
post gets buried in the morass here (kore likely, than not), I'll still
reply herein (and the others which initiated this one will get also get a
final post of the result, and only the result), but I may "PING" you
just
so you'll know how I / it fared.

Thanks for your returning to assist me.

Sincerely,
Roxana

"Diane Poremsky" wrote in message
...
yes, the most recently dated SRS is the one outlook is using.

I believe detect and repair may enable mdm et al, but can't say for sure
as
its been forever since I used ol2002.


--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:


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"Roxana" wrote in message
...
Hi again Diane.

Ok, I googled and it has been made plain that the *.SRS files are
solely
related to the send / receive settings, so it's probably doubtful that
re-naming it will make any difference as far as 'fixing' my "customize"
problem. I have also deduced that the reason I have manifold quantities
of
the .srs files must be due to having changed those settings on several
occasions.

It is reasonable (?) to assume that the most recent one is the one that
is
currently in use/ being applied for my current S-R setting and
therefore
would be the one which would be candidate for re-naming (were it
germane
to
this 'customize' problem).

I'll probably just proceed with "Detect and Repair" then, as the *.SRS
rename appears to be a red-herring.
Hoping I don't need to re-disable all that MDM.EXE/ OSA.EXE/ Fast
Search
stuff after that. But, if it repairs "customize", that's a small price
to
pay.

Fingers crossed, and thanks...
Roxana.

"Diane Poremsky" wrote in message
...
Detect and repair should not undo anything - and its one of the first
troubleshooting steps you should try. In the case of your symptoms,
the
most
obvious solution did not work (delete/rename outcmd.dat) so detect and
repair is the next step. If you prefer grasping at straws, delete or
rename
the *.SRS file for your profile. The symptoms for a corrupt SRS don't
usually involve the customize dialog, but it does cause crashes when
you
access a menu (send and receive dialog)... so it may be worth trying
before
detect and repair and like outcmd, only takes a few seconds to test.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:


Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
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"Roxana" wrote in message
...
snipped