Disable any antivirus email integration you might have enabled. Increase the
server timeout. I usually disable IMAP form the main Send/Receive group and
click on the IMAP folder to connect to it. I also disable the reading pane
for IMAP so headers are only downloaded unless I open the message.

--
Bill R
"owconway" wrote in message
news
No, the only message is "operation failed".

"BillR" wrote:

Is there any more information with that error message?

--
Bill R
"owconway" wrote in message
...
I tried as you suggested, first setting up a pop3 account (I set up a
new
personal folder). Could not get the inbox to download. Then I set up a
imap
account and the account immediately downloaded the headers from my aol
account. But when I attempted to have it repeat the header download,
message
" operation failed" came up.

"BillR" wrote:

Is there any more info in the error message?
You could try a new profile. I'd start by only adding a POP3 account -
test
that then add your IMAP account.

--
Bill R
"owconway" wrote in message
...
I am using Outlook 2002 on my system with my mail service being AOL.
After
installing software, I cannot get the send and receive button to
work
in
Outlook. Every time I press the button, a message "operation
failed"
is
displayed. I'm not sure what I overlooking in the configuration. Any
suggestions are appreciated.

Thanks.