Man, this advice was helpful. You can install Outlook without touch the
control panel, so I never thought about it. This problem was driving me nuts
for hours... Thanks...

"neo [mvp outlook]" wrote:

Close Outlook and other things that might be using e-mail and then go thru
the mail applet in the control panel to change.

"Carolanne" wrote in message
...
When I am in Outlook and go to Tools | Email Accounts | View or Change
existing account, the Microsoft Exchange server name is grayed out so I
cannot modify it. I get the same result if I go in through the Control
Panel. I can't see any Group Policy that would be causing this. Any
ideas?

Thanks!!