What version of Outlook? Are you starting the mail merge from Outlook? Post the steps you are using and where the failure occurs.

--�
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, The Write Occasion asked:

| I have a small business and want to send mass emails to my clients
| when I have specials. How can I send an email w/o them getting
| rejected as having too many recipients. I have tried highlighting all
| my "business" contacts and then sending an email, but they get
| rejected. When I attempted to do a mail merge, it stated my contacts
| were empty??