Is there any more info in the error message?
You could try a new profile. I'd start by only adding a POP3 account - test
that then add your IMAP account.

--
Bill R
"owconway" wrote in message
...
I am using Outlook 2002 on my system with my mail service being AOL. After
installing software, I cannot get the send and receive button to work in
Outlook. Every time I press the button, a message "operation failed" is
displayed. I'm not sure what I overlooking in the configuration. Any
suggestions are appreciated.

Thanks.