How to recover folders/messages lost while migrating to Outloo
"selwyn" wrote in message
...
"Gordon" wrote:
"selwyn" wrote in message
...
Recently I did an upgrade of Outlook Express and then migrated to Outlook.
Now I find I have lost some important Folders/Messages. How do I recover
them?
How did you do the "migration" to outlook?
I followed the Office Online instructions "Import your messages or account
from Outlook Express to Outlook"
Unfortunately Office Online, as with so much of MS information, does not
comply with received wisdom. The preferred method for email is to export
FROM Outlook Express TO Outlook. One of the main reasons for this is that
Outlook uses the Modified date of items to perform certain functions,
(archiving amongst them), and using the Import function within Outlook
changes all the Modified dates to the date of import.
Try creating a new Outlook profile, and then in OE, exporting your email to
that. Empty deleted Items Folder and do a "Compact All Folders" first,
before you do the export.
If that works, then use the new Profile and delete the old.
HTH
|