I'm not declaring it to be so. The users who posted in this group did.
Common complaints we
1. There were too many dropdowns from which to choose
2. The letters still never appeared the way they wanted.
3. It was very difficult to customize the New Letter to Contact Template
4. Boilerplate Text could not be loaded into the Template.

As a result, most users migrated to creating their letter in Word, then
inserting Contact data from Outlook. Apparently Microsoft found it easier
just to remove the feature rather than try to fix it.
--
Russ Valentine
[MVP-Outlook]
"mrtimpeterson via OfficeKB.com" u8453@uwe wrote in message
news:77c48af36661d@uwe...
Russ,

What are your specific reasons or some examples behind declaring that this
feature "frustrated its users?" Just declaring this to be so does not
really
inform or persuade. I always saw this as a navigational shortcut very
convenient to the user. If it was buggy or unreliable does not make the
design intent any less desirable.

-THP


Russ Valentine [MVP-Outlook] wrote:
Mercifully, the New Letter to Contact feature was put to rest after years
of
frustrating its users. It was always a poor choice, especially for just
creating an envelope. Use the feature in Word. You should have been all
along.
My previous version of Outlook allowed me to create letter within
Outlook.
This allowed me to print an envelope. The new version of Outlook does
not
[quoted text clipped - 13 lines]
If
anyone out there can help, I would be grateful. Thanks.

--
Message posted via OfficeKB.com
http://www.officekb.com/Uwe/Forums.a...tacts/200709/1